Help with home phone calling features

Personal Help Help with Home phone

Select how your phone is connected and then select your calling feature

ADSL/VDSL (copper phone line)
Voice calling over broadband
HFC (copper phone line)
Home Phone Wireless
Wireless Broadband

Female wearing glasses and long hair holding a landline phone

ADSL and VDSL copper lines

To add any of these calling features to your plan, sign in to My One NZ, or call us on 0800 438 448.

Two people sitting together using a laptop. One of them talking on phone.

Voice calling over broadband

To add any of these calling features to your plan, sign into My One NZ or chat with us.

Traditional home phone being dialed

HFC copper phone lines

To add any of these calling features, please chat with us.

Black home phone wireless handset on a wooden table

Home Phone Wireless

To add, or for more information on these features, please chat with us.

Girl wearing pink jersey standing on a farm gate with family behind her smiling.

Wireless Broadband (including Rural)

To add any of these calling features to your plan, please chat with us.

Customer Impacting Events

Mobile & Wireless Broadband ›

Excellent Very Good Good Fair Low No Connection

Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›

Excellent Very Good Good Fair Low No Connection