Pay Monthly plans
Sometimes life needs certainty. Pick the Max Speed data you need with the reassurance of endless data, at reduced speeds, if you reach your allowance.
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After these plans for your Business?
Add a Companion Plan
To add a Companion Plan to your $65 Medium or One Plan™ use the My One NZ app, give us a call or chat to us in-store. If you're unable to add a Companion plan, please call us for help.
Here’s how Group plans with Companions work:
Add up to three people to your $65 or $85 Pay Monthly mobile plan and each Companion will get the same plan for $35 each per month with a Medium Primary plan or $40 each per month with a One Plan™ Primary plan.
Benefits:
Here’s how Group plans with Companions work:
Add up to three people to your $65 or $85 Pay Monthly mobile plan and each Companion will get the same plan for $35 each per month with a Medium Primary plan or $40 each per month with a One Plan™ Primary plan.
Benefits:
- No more sharing. Everyone gets their own endless data plus endless calls and TXTs to standard NZ and AUS numbers.
- Hotspot included at no extra cost.
- Managing costs is easy with one bill.
Buy one $65 Pay Monthly mobile plan and add up to 3 Companion plans for $35 each per month, or buy one $85 Pay Monthly mobile plan and add up to 3 Companion plans for $40 each per month. Companions must be on the same billing account and plan type must be the same as the Primary Plan (e.g. all One Plan™ plans). The Primary Plan account holder is liable for all charges including the cost of each plan. Companion plans are not available through the Online store. Speeds reduced to a maximum of 1.2Mbps after Max Speed Data allowance exceeded. Unlimited voice calls and TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Personal Mobile use only. Fair use terms applies. Mobile terms and Pay Monthly terms apply.
Need help with our Pay Monthly Mobile Plans?
After these plans for your Business?
Frequently asked questions about our Companion plan
Are Companion Plans right for me?
Companion Plans are perfect for adding all the crew to a single bill, and not having to worry about sharing data, calls and TXTs.
You can add 1, 2 or 3 people for $35 each per month to your $65 Medium Endless plan or $40 each per month to your $85 One Plan™. Everyone gets the same data, calls and TXTs as the primary mobile plan every month. Check out what plan suits you and your crew best from our Pay Monthly plans.
You can add 1, 2 or 3 people for $35 each per month to your $65 Medium Endless plan or $40 each per month to your $85 One Plan™. Everyone gets the same data, calls and TXTs as the primary mobile plan every month. Check out what plan suits you and your crew best from our Pay Monthly plans.
How can I add a Companion Plan?
You can add these group plans using the My One NZ app, in-store at one of our One NZ retail stores, or by calling our team. See the plans above to work out what’s best for you. If you're unable to add a Companion plan, please call us for help.
What do I need to understand when joining a Companion Plan?
Because your mobile number is added to the Primary plan holder’s account, they effectively take control of the number and are responsible for all the monthly charges incurred, including the plan price.
This also means the Primary plan holder will be able to:
You can see the complete Pay Monthly Terms here.
This also means the Primary plan holder will be able to:
- See a record of all calls and TXT messages made and received from your number (but not the content of the calls or TXTs).
- Change the Primary and Companion plans in the group (e.g. downgrading or upgrading the plan type, adding call bars to prevent international dialling, or adding or removing other add-ons such as interest free payments)
- Terminate or suspend the Primary Plan and/or the Companion plan.
- Move your number to another provider.
You can see the complete Pay Monthly Terms here.
What happens to my current plan when I move to a Companion Plan?
If you already have a Pay Monthly plan:
If you have a Prepay plan:
- You are responsible for any outstanding charges that remain on the account at the time of joining a Companion plan.
- If you are in contract for your One NZ plan, you may be charged an early termination fee and will be required to pay any outstanding amounts due (including any Interest Free Payments).
- If you have any Add-ons or discounts on your existing plan/account, they will not be applied to the new Companion plan.
If you have a Prepay plan:
- Any existing credit you have will be transferred across to the new Pay Monthly bill.
Will I still get free International Calling and TXTs on a Companion plan?
Yes, Companion plans include the same benefits as the Medium Plan and One Plan™. This means you'll enjoy 250 mins and 50 TXTs to standard numbers to 20 international destinations.*
*Included at no extra cost for customers who joined or re-signed from 24 August 2021.
*Included at no extra cost for customers who joined or re-signed from 24 August 2021.
Frequently asked questions
What is One Wallet?
One Wallet is a digital wallet in the My One NZ app where eligible Pay Monthly mobile customers can build a balance of One Wallet Dollars, to put towards their next interest free phone.
It’s another way we’re bringing down the cost of buying a new phone. You can learn more about One Wallet here.
It’s another way we’re bringing down the cost of buying a new phone. You can learn more about One Wallet here.
What is max speed data?
Max speed data means the data that is delivered to you at the maximum speed available over our network.
The speeds you experience depend on your location and the mobile phone that you use.
Once you have exceeded your max speed data allowance, your speed will be reduced to a maximum speed of 1.2Mbps on Endless data, and return to max speed data when your plan renews.
Endless data simply means that you can keep using your data.
The speeds you experience depend on your location and the mobile phone that you use.
Once you have exceeded your max speed data allowance, your speed will be reduced to a maximum speed of 1.2Mbps on Endless data, and return to max speed data when your plan renews.
Endless data simply means that you can keep using your data.
How will I know when I have exceeded my max speed data allowance?
This is part of how max speed data works.
We'll automatically let you know about your data use. We'll send you a Text message at 80% of your data allowance, and then again at 100%, to let you know that you have exceeded your max speed data limit.
After that you will still get endless data at reduced speeds.
And you can check your data usage any time simply by using the My One NZ app.
To download our app, search 'My One NZ' in Google Play for Android, or search in the App Store for iOS.
We'll automatically let you know about your data use. We'll send you a Text message at 80% of your data allowance, and then again at 100%, to let you know that you have exceeded your max speed data limit.
After that you will still get endless data at reduced speeds.
And you can check your data usage any time simply by using the My One NZ app.
To download our app, search 'My One NZ' in Google Play for Android, or search in the App Store for iOS.
What should I do if I keep on exceeding my max speed data allowance?
If you exceed your max speed data allowance fairly often, then it's a good idea to upgrade your plan.
The great news is that all our phone plans are open term, which means you can change plan to suit your needs, once a month.
Alternatively, you can buy extra data with a one-off max speed data boost, until your plan renews. You can buy that extra data directly in the My One NZ app.
To download the app, search My One NZ in Google Play for Android, or search in the App Store for iOS.
The great news is that all our phone plans are open term, which means you can change plan to suit your needs, once a month.
Alternatively, you can buy extra data with a one-off max speed data boost, until your plan renews. You can buy that extra data directly in the My One NZ app.
To download the app, search My One NZ in Google Play for Android, or search in the App Store for iOS.
Does One Plan™ really have unlimited max speed data?
Yes. There is no limit on mobile data or with data speeds on our One Plan™ and it's a great phone plan to choose.
Remember that our Fair use policy does apply.
Remember that our Fair use policy does apply.
Can I enjoy 5G on your Pay Monthly mobile plans?
Yes absolutely, all of our Pay Monthly mobile plans come with 5G at no extra cost. We call this 5G ready.
To use and enjoy 5G you will need a 5G phone from One NZ and be within a 5G coverage area.
5G is now live in parts of select NZ cities and we will continue to roll out 5G to more New Zealanders, so keep an eye out on our coverage map.
5G is included in all One NZ plans at no extra cost, for a limited time.
To use and enjoy 5G you will need a 5G phone from One NZ and be within a 5G coverage area.
5G is now live in parts of select NZ cities and we will continue to roll out 5G to more New Zealanders, so keep an eye out on our coverage map.
5G is included in all One NZ plans at no extra cost, for a limited time.
How can I make emergency calls?
If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.
Remember, 111 is for emergencies only. Only call 111 if you need immediate help from one of these emergency services.
When you call emergency services on your phone, a report is automatically sent to them with important information. This includes your phone number, location information and IMSI (an identifier of your phone on our network).
One NZ is signatory to TCF Emergency Calling Code. If you think One NZ is not complying with this Code, you can raise the issue with us, see here. For details on the independent dispute resolution service TDR, see here.
Remember, 111 is for emergencies only. Only call 111 if you need immediate help from one of these emergency services.
When you call emergency services on your phone, a report is automatically sent to them with important information. This includes your phone number, location information and IMSI (an identifier of your phone on our network).
One NZ is signatory to TCF Emergency Calling Code. If you think One NZ is not complying with this Code, you can raise the issue with us, see here. For details on the independent dispute resolution service TDR, see here.
What you need to be 5G ready!
5G coverage
5G is live in parts of select NZ cities with more being added constantly.
5G phone
Get great deals on interest free 5G phones.
5G ready plan
5G is included in all One NZ mobile plans, at no extra cost.
Manage your account with our My One NZ App
Download the My One NZ app to manage your plan, view bills, pay bills and buy Add-Ons.
You can also sign in to My One NZ from your desktop, or register here.
You can also sign in to My One NZ from your desktop, or register here.
