We're bringing Rural Broadband to more places than ever before
One NZ is part of the Rural Connectivity Group (RCG). A joint venture between the Government and One NZ, Spark and 2degrees working together to deliver phase 2 of the rural broadband initiative by December 2022.
An additional 400 cell sites built by 2022.
We're connecting 30, 500 more households.
We'll cover 67% of mobile blackspots.
Adding 780 Kms of new state highway coverage.
More IoT coverage.
Rural Broadband plans
Important things to know
Other charges
Important things to know
The rural broadband and calling service requires mains power. In the event of a power failure, service will not be available, including access to emergency services. You'll need to keep a landline phone connection if you use (or intend to use);
When combining phone/internet on RBI the connection speed drops from 4G speed to 3G speed when people are on the phone
If you have more than one phone line
Rural Broadband and Calling supports a single phone line. Only one line will be transferred to the wireless connection. The others will remain as landline connections which you pay for separately.
If you have one phone line and multiple phones
Rural Wireless Broadband has a voice port on the modem that allows for either one corded landline phone or multiple phones via a DECT base station. Rural Broadband Terms & Conditions apply.
$10 Discount offer on a new On Account mobile plan
Customers can get a discount of $10 per month off their in market On Account mobile plan if it is linked to their Rural Wireless Broadband plan. Customers must have one bill for their Rural Wireless Broadband and eligible On Account mobile for a $10 monthly discount to apply. The discount will cease to apply if you no longer have a Rural Broadband connection. Applies to $39 On Account mobile plans and above. Maximum monthly On Account discount rules apply.
If you have more than one phone line
Rural Broadband and Calling supports a single phone line. Only one line will be transferred to the wireless connection. The others will remain as landline connections which you pay for separately.
If you have more than one phone line
Rural Broadband and Calling supports a single phone line. Only one line will be transferred to the wireless connection. The others will remain as landline connections which you pay for separately. All plans available on 1 or 24 month terms, all installation costs payable on a 1 month term. Early termination fee of $350 applies on a 24 month term. Calling rates, Add-Ons and features Rural Broadband and Calling comes with local calls and includes unlimited calls to national landlines anytime, with great rates to international landlines and mobiles. National landline calling offer is the Talk 2 calling plan and applies for calls of up to 2 hours each.
Calling rates
Important things to know
The rural broadband and calling service requires mains power. In the event of a power failure, service will not be available, including access to emergency services. You'll need to keep a landline phone connection if you use (or intend to use);
- A medic alarm link through a phone line
- Fixed line broadband or dial up
- Fax
- EFTPOS
- A monitored building alarm through a phone line
- The SKY remote to download SKY "pay per view" movies or games, or SKY betting. You can still order SKY "pay per view" movies or games by calling SKY TV
- 3 way calling or audio conference features
When combining phone/internet on RBI the connection speed drops from 4G speed to 3G speed when people are on the phone
If you have more than one phone line
Rural Broadband and Calling supports a single phone line. Only one line will be transferred to the wireless connection. The others will remain as landline connections which you pay for separately.
If you have one phone line and multiple phones
Rural Wireless Broadband has a voice port on the modem that allows for either one corded landline phone or multiple phones via a DECT base station. Rural Broadband Terms & Conditions apply.
$10 Discount offer on a new On Account mobile plan
Customers can get a discount of $10 per month off their in market On Account mobile plan if it is linked to their Rural Wireless Broadband plan. Customers must have one bill for their Rural Wireless Broadband and eligible On Account mobile for a $10 monthly discount to apply. The discount will cease to apply if you no longer have a Rural Broadband connection. Applies to $39 On Account mobile plans and above. Maximum monthly On Account discount rules apply.
If you have more than one phone line
Rural Broadband and Calling supports a single phone line. Only one line will be transferred to the wireless connection. The others will remain as landline connections which you pay for separately.
If you have more than one phone line
Rural Broadband and Calling supports a single phone line. Only one line will be transferred to the wireless connection. The others will remain as landline connections which you pay for separately. All plans available on 1 or 24 month terms, all installation costs payable on a 1 month term. Early termination fee of $350 applies on a 24 month term. Calling rates, Add-Ons and features Rural Broadband and Calling comes with local calls and includes unlimited calls to national landlines anytime, with great rates to international landlines and mobiles. National landline calling offer is the Talk 2 calling plan and applies for calls of up to 2 hours each.
Calling rates
- National landline calling offer is the Talk 2 calling plan and applies for calls of up to 2 hours each. Calls over 2 hours will be charged at 26 cents per minute for NZ landlines
- Calls to New Zealand mobiles are $0.36 per minute
- Calls to Directory Assistance (018) are $1.03. Direct Connect is a further $0.49
- Calls to International Directory Assistance are $1.88
- More about international calling rates
Getting set up
We’ll usually get started on your installation within 10 working days of signing up. To make sure you're available for the installation, we'll let you know the expected installation date and contact you 24 hours before we arrive.
Before we arrive, we'll check your broadband coverage and let you know if you need more than a basic installation or additional cabling. We'll even give you a full break down of the costs involved. We won't begin the installation unless you are happy with any additional costs. If Rural Broadband doesn't work correctly after installation, no charges will apply.
Find out what your Rural Broadband installation includes and the necessary approvals you need to obtain before we arrive.
Please note you are responsible for obtaining all necessary approvals and consents for the installation of Rural Broadband.
Types of installations
Standard installation:
Price: $99 (incl GST) standard installation on a 24 month term.
Premium installation:
Price: $199 (incl GST) premium installation on a 24 month term.
Rural Broadband: A few things you need to know before installation
Your Rural Broadband installation includes
Necessary approvals and consents
You need to collect the following approvals and consents before we arrive:
What’s included in a Standard installation
Standard installation will be carried out if:
Premium installation will be carried out if:
Before we arrive, we'll check your broadband coverage and let you know if you need more than a basic installation or additional cabling. We'll even give you a full break down of the costs involved. We won't begin the installation unless you are happy with any additional costs. If Rural Broadband doesn't work correctly after installation, no charges will apply.
Find out what your Rural Broadband installation includes and the necessary approvals you need to obtain before we arrive.
Please note you are responsible for obtaining all necessary approvals and consents for the installation of Rural Broadband.
Types of installations
Standard installation:
Price: $99 (incl GST) standard installation on a 24 month term.
Premium installation:
Price: $199 (incl GST) premium installation on a 24 month term.
Rural Broadband: A few things you need to know before installation
Your Rural Broadband installation includes
- Installation of a directional antenna. This is installed on the roof facing the nearest One NZ cell site
- Cabling from the antenna to the 4G wireless modem
- Connection of your main computer to the modem and checking broadband is working
- Transfer of one landline number to the One NZ wireless service if you selected Rural Broadband and Calling
Necessary approvals and consents
You need to collect the following approvals and consents before we arrive:
- The installation of the Rural Broadband antenna, cable and equipment at your premises
- Any alterations to your premises needed to install the equipment. (For example, drilling of holes to attach the antenna for antenna attachments and cables)
- Allowing our technicians access to your premises
What’s included in a Standard installation
Standard installation will be carried out if:
- Your home is easily accessible
- It has just a single storey
- If it’s made from brick or wood
- If the modem can be placed next to an exterior wall
- Modem requires less than 10 metres of cabling
Premium installation will be carried out if:
- Your home is built from concrete, steel or glass
- It has 2 or more storeys
- Roof access is difficult or has a pitch of more than 15 degrees
- Scaffolding or elevated platform work is required
- The modem can't be placed next to an internal wall
- Modem requires more than 10 meters of cabling
- Cabling needs to be installed behind interior walls
- The house shape makes it difficult to install the antenna
- The modem needs to be located in an area not easily accessible from outside
4G coverage is not available everywhere and requires a capable device. For coverage and what you need go to one.nz/4G.
*Customers must have one bill for their Rural Wireless Broadband and eligible On Account mobile for a $10 monthly discount of their On Account mobile plan to apply. The discount will cease to apply if you no longer have your Rural Broadband connection. Traffic management policy applies.
Get in touch with our Rural Specialists to get started
Rural Broadband coverage
Enter your service address to see rural wireless broadband coverage in your area.
Guide to using the coverage map
3G Aerial – You are in One NZ 3G coverage. A technician is required to install an aerial and setup your Rural Broadband service.
4G Aerial – You are in One NZ 4G coverage. A technician is required to install an aerial and setup your 4G Rural Broadband service.
4G PnP – “4G Plug and Play” means you are within very good or excellent One NZ 4G coverage. Just call Telesales on 0800 32 76 74 or visit your local One NZ Retail store, to purchase a 4G modem and just plug and play. No installation required.
4G Voice, or 4G calling is also known as VoLTE, which allows calls to be made over One NZ’s 4G network. To be able to make a call in one of these 4G only areas, you need to be on a VoLTE enabled plan and have a VoLTE enabled device that has been updated with the latest manufacturers’ software. See our FAQs about VoLTE for more information including eligible devices and indicative timings of when to expect a software update.
Please note: The above map is indicative only and intended to provide general guidance on where rural broadband coverage is available. Please call us to check what is available at your specific address.
Talk to a Rural Specialist
In-store Rural Specialists
One NZ stores with Rural Specialists
| North Island | South Island | ||
| 36 Victoria Street | Cambridge | 188 Burnett Street | Ashburton |
| 2 Peel Street | Gisborne | 96 Market Street | Blenheim |
| Cnr Hukanui & Comries Roads, Chartwell | Hamilton | 209-233 George Street | Dunedin |
| 209 Russell Street | Hastings | 111 Mackay Street | Greymouth |
| 99 Kerikeri Road | Kerikeri | 11 Weld Street | Hokitika |
| 188 Oxford Street | Levin | 3/20 Don Street | Invercargill |
| 192-200 Queen Street | Masterton | 230 High Street | Motueka |
| 74 Arawa Street | Matamata | Richmond Mall, Cnr Croucher & Talbot Streets | Nelson |
| 134 Dickens Street | Napier | 150 Thames Street | Oamaru |
| Shop 9A, Centre City | New Plymouth | 42 Beach Street | Queenstown |
| The Plaza Shopping Centre | Palmerston North | 15 Ashley Street | Rangiora |
| 103 King Street | Pukekohe | 288 Stafford Street | Timaru |
| 1170 Amohau Street | Rotorua | Shop 10, Spencer House | Wanaka |
| 5 Horomatangi Street | Taupo | 163 Palmerston Street | Westport |
| 306 Cameron Road | Tauranga | ||
| 1/119 Alexandra Street | Te Awamutu | ||
| R21 Cnr Te Rapa Straight & Avalon Drive | Te Rapa | ||
| 61 Victoria Avenue | Whanganui | ||
| Queen Street | Warkworth | ||
| 232 The Strand | Whakatane | ||
| 4 Port Road | Whangarei |