Help with My One NZ activity

Make changes to your One NZ account, easily.

App Download and setup

A smiling man, checking his usage on the My One NZ app.

Manage your account using your mobile phone.

If you've never used My One NZ before, you can register in the app to get started.

The App is free to download and 99% of activities performed in the app won't use your data.

Follow these simple steps:
  • Download and register in the My One NZ app.
  • Add a mobile connection or account.
  • Next, add a broadband account to the app.

Customer Impacting Events

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Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
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