Help with My One NZ

Make changes to your One NZ account, easily.

Download and setup

Manage your account using your mobile phone


If you've never used My One NZ before, you can register in the app. It's free to download and 99% of activities performed in the app won't use your data.

  • Download and register the app
  • Add a mobile connection or account
  • Add a broadband account to the app

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Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.