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My One NZ

Help with My One NZ

Make changes to your One NZ account, easily.

Personal Help

Download and setup

Manage your account using your mobile phone


If you've never used My One NZ before, you can register in the app. It's free to download and 99% of activities performed in the app won't use your data.

  • Download and register the app
  • Add a mobile connection or account
  • Add a broadband account to the app

Billing

People on their device
People on their device
People on their device

View your bill
Vodafone Secure Internet
Vodafone Secure Internet
Vodafone Secure Internet

Change how your bill is sent
family looking at a tablet and smiling
family looking at a tablet and smiling
family looking at a tablet and smiling

Link your One NZ mobile for a broadband discount

Payments and Top Ups

View and pay your bill
View and pay your bill
View and pay your bill

Top Up (Prepay only)
Vodafone Security Monitoring
Vodafone Security Monitoring
Vodafone Security Monitoring

Make one-off credit card payment
A man looking at his mobile phone and writing
A man looking at his mobile phone and writing
A man looking at his mobile phone and writing

Set up Direct Debit from your credit card

Customer Impacting Events

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Landline & Broadband ›
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