Help with My One NZ

Easily make changes and pay bills for your One NZ account.

Do everything with the mobile App.

A smiling man, checking his usage on the My One NZ app.

Manage your account using your mobile phone.

If you've never used My One NZ before, you can register in the app to get started.

The App is free to download and 99% of activities performed in the app won't use your data.

Follow these simple steps:
  • Download and register in the My One NZ app.
  • Add a mobile connection or account.
  • Next, add a broadband account to the app.

Get the My One NZ app

Use the QR code to download, or use the link to your App Store.

Customer Impacting Events

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Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
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