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My One NZ

Bills and payments

Business Help Bills and payments

What can we help you with today?

If you need any help paying or understanding your bill, we’ve got you sorted
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OPPO Find X5 Series feature highlight image 1 billion colour display
OPPO Find X5 Series feature highlight image 1 billion colour display

Ways to pay

We have multiple ways you can pay your One NZ bill. Just choose your preferred way and get started right away.
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AB-Legal-Rct-L.jpg
AB-Legal-Rct-L.jpg

Payment forms

Make bill payments easier by setting up a direct debit from your bank to us. Just choose the right form, fill it and submit it online.
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People on their device
People on their device

Missing payment

If you've noticed a payment missing on your account, we'll fix it for you. Just fill a simple form and we'll sort out the rest.

Understand your bill

Learn about bill dates, fees, charges and more
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Family of 4 sitting on a chair together watching VodafoneTV
Family of 4 sitting on a chair together watching VodafoneTV

Broadband & Home phone

How your bill works, viewing older bills, what are your bill dates, checking on data use and how to make changes to your account.
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Person in checkered shirt holding a credit card and mobile phone
Person in checkered shirt holding a credit card and mobile phone

Mobile - Pay Monthly

All the information to help you understand your mobile monthly bill or wireless broadband bill, and how to make payments or account changes.
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Man next to a tractor using a laptop that's resting on his knee
Man next to a tractor using a laptop that's resting on his knee

Rural Broadband

Information to help you read, pay, and change the way you receive your One NZ bill and more.
PC protection
PC protection
PC protection

Mobile Broadband

Check on Mobile Broadband data use, view bills and find out how your bill works.
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Lady smiling and drinking coffee while using a laptop.
Lady smiling and drinking coffee while using a laptop.

Wireless Broadband

Find out what you need to know about your Home Wireless Broadband bill, how you can make changes to your account and where to find your older bills.
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Group of teenagers sitting together using their mobile phones.
Group of teenagers sitting together using their mobile phones.

How to Top Up

Easy ways to top up a Prepay mobile phone or mobile broadband account automatically, online or using a voucher.

Here's some other ways we can help

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Live chat
You can chat with us 24/7 with questions about your mobile, broadband or home phone.
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