Terms and Conditions
Our Legal Team have worked hard to create terms and conditions that provide all the details you need to understand exactly what you can expect as a One NZ customer. Most viewed terms and conditions:
One NZ has a range of plans and different Change Fees that apply to each plan. You can find the specific fees that apply to your plan, whether it is a personal mobile plan, or a Business Office Net plan.
Copyright and File Sharing
It's usually illegal to share material online without the permission of the person who created it. Make sure you understand the laws around copyright, and what may happen if you breach these laws.
Rural Broadband Initiative
We partnered with the Government to build new infrastructure and provide Rural Broadband services to wholesale and retail customers.
We entered into a Deed of Undertaking in relation to the Rural Broadband services we provide. You can find a copy of the RBI Deed here.