Inbound call queue performance
Yesterday, we helped 2,095 customers through our inbound call queues. On average, customers waited 31 seconds to speak to us.
3% of callers ended the call before it was answered. In October, 80% of customers told us we fixed their issue on the call.
Updated for Sunday, 3 December 2023
You can call us on one of the following 0800 numbers or check our network status page for updates.
Need more support?
Did you get a call from one of our numbers?
A call from this number is one of our friendly outbound sales and service representatives.
If you have missed a call from these numbers, you will be able to return the call, and one of our team will be happy to help.