To register a new card:

• Select the Save Card Details checkbox. This will securely store your card information for future top-ups
• Click on Top up. This will proceed to the next screen where you can enter your credit card details
• Enter your credit card details. Once you've entered all the required information, your card will be registered for future top-ups.

Back to top ^

1. Sign in to your My One NZ app.
2. Choose the Top up tile where your current balance is displayed
3. Choose payment amount and select top up method (credit or debit card)
4. Enter your card details and select Complete payment

The app is the easiest way to look after your plan. If you don’t have the My One NZ app, you can click the button below.

Find out more

Back to top ^

You can automatically top up your One NZ prepay account by setting up an auto top up. There are two options to choose from, auto top up or TXT me first. When your balance reaches $5 or less, we'll automatically top you up with your chosen amount from your credit card or debit card or we can TXT you first. Simply reply yes to the TXT and we’ll top you up from your credit or debit card.

You can edit or delete your auto top up in the My One NZ app at any time.

Back to top ^

Purchase a One NZ recharge voucher at a One NZ store or any participating NZ service station, dairy, or supermarket. Just look for the 'One NZ' sign at these outlets. You can easily top up your One NZ prepay phone or someone else's using recharge vouchers on the app, website, phone or by sending us a TXT. Here's how:

Back to top ^

1. Make sure you have registered a Credit Card (or debit card) in your My One NZ profile
2. Send a TXT message to 867 in the following format:
   • TMU [dollar amount]
   • For example, to top up your account with $20, you would send the following TXT message: TMU 20
3. You will receive a TXT message seeking confirmation of your top up amount
4. If you wish to proceed, reply with the last 4 digits of your credit card
5. If you wish to cancel your top up, reply No

Note: Top up by TXT only applies to the mobile number that you send the TXT from

TXT 867

Back to top ^

1. Dial 777 and press 2 to top up when prompted
2. Select 1 to top up with a debit or credit card
3. Enter the amount you want to top up (minimum $10).
   • To top up $10 enter 10
4. Select 1 to confirm the amount or press * to enter a different amount
5. Select 1 to top up using a saved card and enter the last 4 digits of the saved card when prompted
6. You will receive a message confirming your successful top up

Call 777

Back to top ^

If you bank with BNZ:

Top up your One NZ prepay number using the BNZ app. Simply sign into the app, select the Top up Prepay option, and follow the prompts

If you bank with ASB:

1. ASB ATMs: Top up your One NZ prepay phone at any ASB ATM.
2. True Rewards Dollars: Redeem your True Rewards Dollars to top up your One NZ prepay phone.

Note: For more information on topping up your prepay phone using these options, please visit the relevant bank website.

Back to top ^

You can top up at a One NZ store or at participating NZ service stations, dairies or supermarkets. Just look for the 'One NZ' sign at these outlets.

Find your nearest One NZ store.

Selected stores around New Zealand have One NZ EFTPOS terminals where you can top up with cash, credit card or EFTPOS. They'll usually have eklick EFTPOS signage to help make them easy to find. We'll TXT you to confirm your top up and let you know your new balance after the top up.

NZ Post shop
A $3.50 fee applies to top up your Prepay at a NZ Post shop. Find your nearest Post Shop with cash or EFTPOS.

Back to top ^