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Get the plan

New to One NZ

Buy a $2 SIM card and follow the instructions with the SIM card pack.
You'll use your phone to activate and choose your Prepay plan - by using this web address: one.nz/getgoing

$2 Prepay SIM only available online.

Already with One NZ

If you’re an existing Prepay customer, all you have to do is change your plans and you’re good to go.

For Pay Monthly customer call 777 to find out more.
Change plan

How to get set up

Helpful step-by-step guide to get you set up
  1. Pop in your new SIM, and using your phone, go to https://one.nz/getgoing (Please turn off WiFi)
  2. Follow the steps to get set up and choose your plan
  3. You can keep your number by pressing ‘Bring Your Number’ at the bottom of the screen

Note: You do not need the My One NZ app to activate your SIM.

  1. Log into My One NZ and tap on ‘Plan & Add-ons’
  2. Tap on ‘Change plan’, find Prepay Pay & Go and tap ‘switch’

If you are a MyFlex Prepay, Mates Prepay or On Account customer you'll need to call 777 to change plans.

Don't have a smartphone?

If you don’t own a smartphone, all you have to do is buy a $2 Prepay SIM, insert the SIM in your phone, and call 777.

Alternatively you could also pop into any One NZ store with your phone and Prepay SIM and we’ll be happy to set you up.

Buy a Sim

How to get the most from your Prepay plan

Now that you've chosen and activated your Prepay plan, here's how to maximise its value
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Great value Add-Ons

Choose from a range of great value Prepay Add-Ons to keep you connected. Access any of these Add-Ons by pressing ‘Buy More’ in the My One NZ app.

Available Add-Ons



1 day for $5


1 week for $10


28 days for $20


28 days for $25


28 days for $45

100 NZ MINs

1 day for $3

30 NZ MINs

1 week for $6

100 NZ & OZ MINs

30 days for $10

Pay and go rates

Voice calls (to any NZ mobile or landline number)Before 28 March 2023: $0.40 per minute

From 28 March 2023: $0.49 per minute
DataBefore 28 March 2023: $0.30 per MB

From 28 March 2023: $0.50 per MB
TXTs (to NZ mobiles)$0.20 per TXT
International calls (top 15 countries)$0.89 per minute
International calls (rest of the world)$1.43 per minute
RoamingStandard Prepay Roaming applies.
International TXTs$0.31 per TXT
Voicemail$0.20 per call
PXTsMessages: $0.50 per message Videos: $1.00 per video message
Video Calls to One NZ mobiles$0.79 per minute
Video Calls to non-One NZ mobiles$0.79 per minute
Video Calls to international mobiles$1.99 per minute

Pay and Go Terms and Conditions apply

Data and Minutes Boost 1 day is valid day of purchase, expires at 11.59pm. Data and Minutes Boost 1 week is valid for up to 1 week from date of purchase. Data Boost 28 day is valid for up to 28 days from date of purchase. NZ & AUS minutes is valid for the time specified in the offer. NZ & AUS Minutes *Included minutes are to standard landline and mobile numbers in NZ and AUS and are for personal use only. Excludes any special or premium numbers. NZ & AUS Mins Terms apply. BestMates and NZBestMates valid for 30 days from purchase and will auto renew if you have enough credit.

Prepay Boost Terms and Conditions apply.

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Take control with My One NZ

Download the My One NZ app. The easiest way to top up, customise your plan and add-ons.

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