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Terms - Prepay Add-Ons

On September 4, 2023, we made some minor updates to our Terms for Prepay phone Add-Ons.
You can refer to the previous terms for Prepay Boost.

1. Not all Prepay Add-Ons or deals are available on all Prepay plans. Eligibility of Add-Ons is based on which Prepay plan that you are on. To check which deals or add-ons your Plan is eligible for, view validity and entitlements through the My One NZ App, or online in My One NZ or by calling 321.
2. Add-Ons validity:

DurationDescription
1 dayFull 24 hours
1 week7 days
3 months90 days (3 x 30 days)
6 months180 days (6 x 30 days)
WeekendsFrom Friday 7pm until Monday 7am
Off-PeakFrom 7pm until 7am the next day
One-OffActive immediately upon purchase and expire at 11.59pm on their end date.

3. Once expired, any unused minutes, TXTs or data will be removed.
4. If you change your Prepay Plan or cease to be a Prepay customer you will lose any current Add-Ons.
5. One NZ reserves the right to cease making Add-On offers or to modify any terms relating to offers at any time.
6. The following abbreviations apply: "int" refers to international and "wknd" refers to weekend.
7. General Customer Terms and Mobile Terms apply.

Find our current Add-ons for prepaid plans here.

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