Manage your account with My One NZ. Get the App for convenience. One NZ.

You can use My One NZ to track your usage, pay a monthly bill, top up your Prepay account, redeem Rewards, and claim Prepay Daily Deals.

Try using the person icon in the Navigation to sign in.

We recommend using the My One NZ mobile app, or you can sign in here on our website.

_{Look for our "One New Zealand Group Limited" Developer account for peace-of-mind.}

You can use the My One NZ app on Android 5.0 and newer.
The app is optimised for Android 13 and above and we recommend upgrading to ensure you have the best experience and have the latest security patches.
On Android versions below 5.0, please visit My One NZ in your web browser.

_{Look for our "One New Zealand Group Limited" Developer account for peace-of-mind.}

Remember to keep your My One NZ app updated so you always have access to the latest features.

If you are signing in for the first time, create your One NZ self service account.
Check your emails to verify and complete your registration.
Sign in to the My One NZ app or One NZ website by entering your email address and password.

Keep track of your One NZ accounts in one place.

Click Add a service within your account summary section.
Click either Personal or Business and enter your phone number.
If you choose to add Broadband as a service, you’ll need to add your bill type and account number. Find this on the first page of your bill in the top right corner.Can't find it? Please call us on 0800 800 021.
If you're on a corporate mobile plan, you can still use the app to check your usage, but won't be able to manage the account.

Click Add a service on your account summary page.
Choose either Personal or Business, and the type of service you would like to add.
If you choose to add a Prepay mobile or Pay monthly mobile, you’ll need to enter your phone number.
If you choose to add Broadband as a service, you’ll need to add your bill type and your account number. You can find this in the top right corner of the first page of your bill. If you still can’t find it, please call us on 0800 800 021.
If you're on a corporate mobile plan, you can still use the app to check your usage, but you won’t be able to manage the account.

Can’t download the app? You can use the One NZ website instead.

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