Simple guides to manage your plan and account
About your account
Update the email address for your bill.
Where to find your account number.
Changing a credit card used to pay your broadband bill. Unfortunately, this can't be done online, but please give us a call on 0800 438 448 and we can make the change on that call.
Putting a broadband account on hold.
How to change the name on your broadband account.