Get started with Broadband at Home

If you're new to your broadband plan, here are the tools, tips and support to get the most out i.

Phone features and setup
BestMates for home phone
Looking for help
Phone features and setup
BestMates for home phone

Getting connected

Connecting your modem
Switching to fibre or cable
Moving house

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up
WEB main_icn_Menu main_icn_Close

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.