Get started with Broadband and Home phone

If you're new to your plan, we want you to have the tools, tips and support to get the most out of One NZ

Manage your account
View and pay your bill
Broadband discount
Looking for help
Phone features and setup
BestMates for home phone

Getting connected

New to your service
Connecting your modem
Wi-Fi devices
Moving house
Switching to fibre or cable

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
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