Get started with Broadband at Home

Personal Help Help with Broadband

If you're new to your broadband plan, here are the tools, tips and support to get the most out it.

Phone features and setup

Looking for help

Phone features and setup

Getting connected

Connecting your modem

Switching to fibre or cable

Moving house

Why choose us?

Get SuperWiFi, the latest WiFi 6 mesh technology, for $5/month on any Unlimited Fibre or Wireless Broadband plan when you join us for 12 months.

Reliable connection

If you have your home broadband with us and one of our eligible mobile plans, we make sure that you and your family stay connected.

Get early access tickets to the hottest concerts and events, watch blockbuster movies for less, and enjoy exclusive offers, competitions and other money-can’t-buy experiences.

Customer Impacting Events

Mobile & Wireless Broadband ›

Excellent Very Good Good Fair Low No Connection

Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›

Excellent Very Good Good Fair Low No Connection