To add any of these features to your plan log into My One NZ or call us on 0800 438 448. Then follow the guides below to set up and use the calling features.

1. Sign into My One NZ
2. Select "Phone features" from the left hand menu and choose the feature you'd like to add from the list.
3. The monthly cost will be automatically added to your bill.

Sign in to My One NZ

*Feature pricing as per current plans.

Your home phone service comes with our standard per-minute calling plan, which includes local calls and low calling rates to national and international landlines and mobiles.
Our current plans also offer free national calling. If you make lots of calls, a calling Add-On will give you fantastic value.

Learn more about Home Phone Calling Rates and Add-on pricing.

If you're on the phone, busy or out and about, callers can leave a message for you which you can access from a single mailbox. Easy.

To setup your new Voicemail service for home phone just dial *61 from your home phone and follow the prompts.

Answer another call, even when you’re already on the phone.

Once set up, use the ‘flash’ or ‘recall’ button on your phone to move between calls.

Learn more about setting up, using and disabling Call Waiting for home phone.

Transfer your incoming calls to another number, so you can answer calls to your home phone wherever you are.

Things to know

• Calling charges apply if calls are diverted to a mobile phone number or to another phone outside your local calling area, unless you have one of our calling plans.
• To active Phone Divert, you will need to have set up your Voice Mail first.

Learn more about activating and cancelling Phone Divert for home phone.

See who’s calling before you answer the phone, providing you have a compatible phone or a Caller display unit.

Things to know

• Caller ID also lets you keep track of who has called. As long as the caller stays on the phone so it rings at least twice, the phone or display unit will keep a record of all the people who have called.
• In some situations, Caller ID can’t show a caller’s number. For example, overseas numbers, payphones and some mobile phones.

Learn more about blocking and unblocking Caller ID for home phone.

Manage chargeable calls (calls made outside your calling area, 0900 services and mobile phone calls) made from your home phone.
When Toll Call Control is set activated, no chargeable calls can be made from your phone.

Things to know

• Toll Call Control does not prevent incoming collect or transfer charge calls.
• You will still be able to make calls to 111 emergency services.

Learn more about turning Toll Call Control for home phone on and off.

Getting together with family and friends couldn’t be easier. With the press of a button, people in three different locations can share one phone call at the same time.

Learn more about Three-way calling for home phone to set up three way calling, ending a call, and adding a different person to the call.

For Home and Rural Wireless Broadband customers, to add any of the services on your account, call us on 0800 800 966.
Then follow the guides below to set up and use the calling features.

Your home services come with our standard per-minute calling plan, which includes local calls and low calling rates to national and international landlines and mobiles.
If you make lots of calls, a calling Add-On will give you fantastic value.

Learn more about Home Phone Calling Rates and Add-on pricing.

When you’re away from your phone or just busy, Voicemail will answer your calls and take messages for you.

Once you’ve added Voicemail for home phone as a call feature you can set up and record your voicemail greeting, change your PIN, and listen to messages.

Answer another call even when you’re already on the phone.

Learn more about setting up, using and disabling manage Call Waiting.

Transfer your incoming calls to another number, so you can answer calls to your home phone wherever you are.

Learn how to Manage Call Diverts.

See who’s calling before you answer the phone, providing you have a compatible phone or Caller ID unit.

Caller ID for mobile and Wireless Broadband phones is free with Wireless Broadband and Calling plans.
A compatible phone is necessary to use this feature.