Personal Help Help with Broadband Get started with Rural Broadband

If you're new to your plan, we want you to have the tools, tips and support to get the most out of One NZ.

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Getting connected

Once you've placed your order, you'll want to know what happens next.
Here’s some helpful info to answer those questions.

Talk to a Rural Specialist

New customer?

Give our expert team at Farmside a call
0800 32 76 74

Existing customer?

Give our service team a call
0800 800 966

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
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