Personal Help Help with Broadband Getting started with Wireless

If you're new to your Wireless plan, we want you to have the tools, tips and support to get the most out of One NZ.

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Getting connected

Placed your order and wondering what’s going to happen next? Here’s some info that will help answer your questions

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
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