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Welcome to One NZ

We're glad you're with us.

Personal Help Welcome to One NZ

Let's get started.

We have all the information and helpful tips you need to get the most from being with us.
And we're always here to help. You can chat with us online, talk over the phone or visit in store.

If you already know everything you need for now, and simply want to look at your account, you can sign in here.

3 different screen views of the My One NZ App.

Manage your account with our My One NZ App

Download the My One NZ app to manage your plan, view bills, pay bills and buy Add-Ons.
You can also sign in to My One NZ from your desktop, or register here.
Download on the App  Store
Get it on Google Play

Customer Impacting Events

Mobile & Wireless Broadband ›
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Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
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Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.