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Welcome to One NZ

Personal Help Welcome to One NZ

We’ve got all the information, tips and tools you need to get the most from your time with us. We’re always here to help – online, over the phone or in store

Mobile
Broadband & Home phone

A lady walking through a city park, glancing at her phone.

A lady walking through a city park, glancing at her phone.

A lady walking through a city park, glancing at her phone.

Help for mobile plans

Mobile phones

Mobile phones

Mobile phones

Mobile phones

Couple on couch looking at a tablet

Couple on couch looking at a tablet

Couple on couch looking at a tablet

Tablet & Mobile broadband

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bb and home phone.png

bb and home phone.png

Broadband & Home Phone

lady with black hair looking at computer

lady with black hair looking at computer

lady with black hair looking at computer

Wireless Broadband

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home phone wireless.png

home phone wireless.png

Home phone Wireless

Family in a farm

Family in a farm

Family in a farm

Rural Broadband

3 different screen views of the My One NZ App.

Manage your account with our My One NZ App

Download the My One NZ app below to manage your plan, view bills, pay bills and buy Add-Ons. You can also sign in to My One NZ from your desktop, or register here.

Download on the App Store

Get it on Google Play

Customer Impacting Events

Mobile & Wireless Broadband ›

Excellent Very Good Good Fair Low No Connection

Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›

Excellent Very Good Good Fair Low No Connection