Level up til' you double up
DataUp lets you level up 'til you double up, by giving you an extra 10% bonus of your MyFlex data allowance to redeem each time your plan renews on time. If you want bonus Prepay data, check your My One NZ app to redeem.
Renew on time to get bonus data
Your DataUp keeps multiplying 'til you double your plan data with 100% data bonus, and then carries on dishing it out to redeem each time your plan renews on time.
Frequently Asked Questions
What is DataUp?
DataUp is a free data bonus that increases 10% each time you renew your MyFlex plan every 28 days or less. It lets you boost your "data up".
Your DataUp bonus is calculated as a percentage of your current plan data allowance.
If your MyFlex plan has a 2GB data allowance, your DataUp bonus will be calculated as a percentage of your 2GB, so your first 10% DataUp bonus will be 205MB.
After your 10th consecutive renewal of your MyFlex plan, you will be able to redeem a 100% DataUp bonus every time you renew your MyFlex plan every 28 days or less.
Your DataUp bonus is calculated as a percentage of your current plan data allowance.
If your MyFlex plan has a 2GB data allowance, your DataUp bonus will be calculated as a percentage of your 2GB, so your first 10% DataUp bonus will be 205MB.
After your 10th consecutive renewal of your MyFlex plan, you will be able to redeem a 100% DataUp bonus every time you renew your MyFlex plan every 28 days or less.
Who can get a DataUp bonus?
DataUp is available exclusively through the My One NZ app to customers on an active MyFlex Prepay plan.
How do I get a DataUp bonus?
You become eligible for your DataUp bonus by renewing your MyFlex plan every 28 days or less.
Each time you renew your MyFlex plan every 28 days or less, your DataUp bonus will increase by 10% to a maximum of 100%. Your DataUp bonus is calculated as a percentage of your current MyFlex plan data allowance.
When you renew your plan, your new DataUp bonus will be available to redeem from the My One NZ app within 24 hours of renewal.
To get your DataUp bonus, just tap the DataUp tile on the dashboard of your My One NZ app and tap redeem.
Each time you renew your MyFlex plan every 28 days or less, your DataUp bonus will increase by 10% to a maximum of 100%. Your DataUp bonus is calculated as a percentage of your current MyFlex plan data allowance.
When you renew your plan, your new DataUp bonus will be available to redeem from the My One NZ app within 24 hours of renewal.
To get your DataUp bonus, just tap the DataUp tile on the dashboard of your My One NZ app and tap redeem.
When do I get my DataUp bonus?
New MyFlex Customer:
You will be eligible to redeem your first 10% DataUp bonus after the first renewal of your MyFlex plan, provided you renew your plan within 28 days.
Existing Customers:
From 8 December 2020, the next time you renew your active MyFlex plan within 28 days, you will be eligible to redeem your first 10% DataUp bonus from the My One NZ app (within 24 hours of renewing your new plan).
If your MyFlex plan is on hold, you will start accruing your DataUp bonus, after the next renewal of your plan. You will be eligible to redeem your first 10% DataUp bonus after you next renew your plan within 28 days.
To get your DataUp bonus, just tap the DataUp tile on the homepage of your app and tap redeem.
You will be eligible to redeem your first 10% DataUp bonus after the first renewal of your MyFlex plan, provided you renew your plan within 28 days.
Existing Customers:
From 8 December 2020, the next time you renew your active MyFlex plan within 28 days, you will be eligible to redeem your first 10% DataUp bonus from the My One NZ app (within 24 hours of renewing your new plan).
If your MyFlex plan is on hold, you will start accruing your DataUp bonus, after the next renewal of your plan. You will be eligible to redeem your first 10% DataUp bonus after you next renew your plan within 28 days.
To get your DataUp bonus, just tap the DataUp tile on the homepage of your app and tap redeem.
How much data do I get with my DataUp bonus?
Your DataUp bonus is calculated based on the data allowance of your current MyFlex plan.
If your MyFlex plan has a 2GB data allowance, your DataUp bonus will be calculated as a percentage of your 2GB, so your first 10% DataUp bonus would be 205MB.
If your MyFlex plan has a 2GB data allowance, your DataUp bonus will be calculated as a percentage of your 2GB, so your first 10% DataUp bonus would be 205MB.
Does my DataUp bonus carry over?
When you renew your MyFlex Plan, any unused data from your DataUp bonus data will not carry over to your next plan.
How long does my DataUp last?
Your DataUp bonus lasts up to 28 days from renewing your plan (or until you renew your next MyFlex plan - whichever comes first), so the earlier you redeem your DataUp bonus, the longer you’ll have to use it.
DataUp bonuses are available to redeem from the My One NZ app within 24 hours of renewal.
DataUp bonuses are available to redeem from the My One NZ app within 24 hours of renewal.
What happens if my MyFlex plan goes on hold?
If you don't renew your plan within 48 hours of it going on hold, your DataUp bonus will reset and you will start accruing your new DataUp bonus from when you renew your next plan.
You will be eligible to redeem your first 10% DataUp bonus after you next renew your plan within 28 days.
You will be eligible to redeem your first 10% DataUp bonus after you next renew your plan within 28 days.
What happens to my DataUp if I flex my plan?
If you flex your MyFlex plan to increase (or decrease) your data allowance, when you next renew your plan your DataUp bonus will be calculated off your new plan data allowance.
If your DataUp bonus will increase to 40% on your next plan renewal and you’ve flexed up your data allowance to 4GB; when you next renew your plan on time, your DataUp bonus will be 1.6GB (40% of 4GB).
If your DataUp bonus will increase to 40% on your next plan renewal and you’ve flexed up your data allowance to 4GB; when you next renew your plan on time, your DataUp bonus will be 1.6GB (40% of 4GB).
I lost my DataUp | Where is my DataUp?
If you don't renew your MyFlex plan within 48 hours of it going on hold, your DataUp bonus will reset to 10% of your data allowance on your next plan renewal.
If you have renewed your MyFlex plan on time and you can’t find your DataUp bonus in your My One NZ app, make sure you’ve updated to the latest version of the App.
DataUp is only available in version 5.11.4 (or higher) of the My One NZ app.
You can find out which version of the app you are using by scrolling to the bottom of the dashboard in your My One NZ app.
(We're currently on version 7.0.1 for February 2024).
If you have renewed your MyFlex plan on time and you can’t find your DataUp bonus in your My One NZ app, make sure you’ve updated to the latest version of the App.
DataUp is only available in version 5.11.4 (or higher) of the My One NZ app.
You can find out which version of the app you are using by scrolling to the bottom of the dashboard in your My One NZ app.
(We're currently on version 7.0.1 for February 2024).
Does my DataUp bonus get used before or after my MyFlex plan data allowance?
Your DataUp bonus gets used after your MyFlex plan and carry over data are exhausted.
If you have any active Add-Ons or Daily Deals on your account, these will be used before your DataUp bonus.
See our DataUp Terms and Conditions.
If you have any active Add-Ons or Daily Deals on your account, these will be used before your DataUp bonus.
See our DataUp Terms and Conditions.
See the DataUp full terms and conditions here.