Looks like you have run out of data in your Prepay roaming bundle!
Roaming Add-Ons are valid until midnight NZ time. If you purchased the Add-On before midnight NZ time, you will be able to use it until midnight NZ time the next day. If you purchased the weekly Add-On before midnight NZ time, you will be able to use it for the next 7 full days (NZ time).
Looks like you have run out of minutes in your Prepay roaming bundle!
If you want to continue making or receiving calls, you will need to use casual rates until your bundle expires and then you can grab a new one! You can check the date that your bundle expires in the TXT we sent you to confirm purchase.
Looks like you have run out of TXT’s in your Prepay roaming bundle!
If you want to continue sending TXT’s (it’s free to receive them!) then you will need to use casual rates until your bundle expires and then you can grab a new one. Each TXT will cost 92c. You can check the date that your bundle expires in the TXT we sent you to confirm purchase.
Prepay Roaming casual rates
| Area | Outgoing calls per minute | TXTs per message | Incoming calls per minute | Data |
| Australia | $0.91 | 92c | $1.15 | 57c / MB |
| Zone 2 | $3.21 | 92c | $1.15 | $11.5 / MB |
| Zone 3 | $4.36 | 92c | $1.15 | $11.5 / MB |
| Zone 4 | $6.66 | 92c | $1.15 | $11.5 / MB |
Zone 2: Anguilla - Antigua & Barbuda - Antilles - Argentina - Aruba - Austria - Barbados - Belgium - Bermuda - Brazil - British Virgin Islands - Bonaire - Bulgaria - Canada - Cayman Islands - Chile - China - Colombia - Cook Islands/Rarotonga - Croatia - Cyprus - Curacao - Czech Republic - Denmark - Dominica - Estonia - Fiji - France - Germany - Ghana - Greece - Grenada - Haiti - Hungary - Hong Kong - Iceland - India - Indonesia - Ireland - Israel - Italy - Jamaica - Japan - Kosovo - Latvia - Liechtenstein - Lithuania - Luxembourg - Macau - Malta - Malaysia - Mexico - Monaco - Montserrat - Montenegro - Nauru - Netherlands - Norway - Panama - Papua New Guinea - Peru - Philippines - Poland - Portugal - Puerto Rico - Romania - Samoa - Serbia - Singapore - Slovenia -South Africa - South Korea - Spain - St Lucia - St Maarten - St Vincent & The Grenadines - Sweden - Switzerland - Thailand - Taiwan - Tonga - Tunisia - Turkey - Turks & Caicos - United Kingdom (including Jersey) - Uruguay - USA - Vanuatu
Zone 3: Afghanistan - Albania - Bahamas - Bahrain - Bangladesh - Belarus - Bhutan - Bosnia - Brunei - Cambodia - Cameroon - Costa Rica - Cuba - East Timor - Egypt - El Salvador - Faroe Islands - Finland -French Guiana - Guinea Bissau - French Polynesia - Gibraltar - Guam/Northern Mariana Islands (Voice and Txt Only) - Guatemala - Honduras - Iraq - Iran - Jordan - Kiribati - Kuwait - Laos - Lebanon (voice & TXT only) - Macedonia - Maldives - Mauritania - Moldova - Nepal - New Caledonia - Nicaragua - Oman - Sri Lanka - Pakistan - Palestine - Qatar - Saudi Arabia - Slovakia - Solomon Islands - Suriname - Trinidad & Tobago - Ukraine - United Arab Emirates - Venezuela - Vietnam - Wallis & Futuna - Yemen - Zambia
Zone 4: Algeria - Angola - Armenia - Azerbaijan - Belize - Benin - Bolivia - Botswana - Burkina Faso - Burundi - Cape Verde - Central African Republic - Chad - Congo - Djibouti - Dominican Republic - Equatorial Guinea - Ethiopia - Gabon - Gambia - Georgia - Guinea - Guyana - Ivory Coast - Kazakhstan - Kenya - Kyrgyzstan - Lesotho - Liberia - Libya - Madagascar - Malawi - Mali - Mauritius - Mongolia - Morocco - Mozambique - Myanmar - Namibia - Niger - Nigeria - Paraguay - Reunion - Russia - Rwanda - Sao Tome & Principe - Senegal - Seychelles - South Sudan - Tajikistan -Tanzania - Togo - Turkmenistan - Uganda - Uzbekistan - Zimbabwe
Prepay Roaming Add-ons are only available on selected Prepay mobile plans and selected destinations. If no add-ons are purchased, casual roaming rates will apply. All activities will be based on NZ time. If you are not on an Eligible Plan and/or in an eligible Roaming Country casual rates will apply. Prepay Roaming does not include premium numbers, satellite calls, in-flight roaming calls, maritime calls and fax/data calls. Prepay Roaming Terms and Conditions apply.