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One NZ Pass

Endless data. No worries

With One NZ Pass you can forget your data worries.

Enjoy endless data on New Zealand’s favourite social, video, music or chat apps.
Our Social Pass for Instagram, Facebook, Snapchat, and more social apps.

Endless social data. No worries

Enjoy TikToking, snapping, tweeting and pinning with endless data on NZ’s favourite social apps – TikTok, Facebook, Instagram, Snapchat, X, and Pinterest.

Social Pass cost works out to 36 cents a day for a 28 day Pass.

Social Pass options available in the My One NZ app: $2 for 1 Day, $5 for 7 Days, $10 for 28 Days.

Some functions will still use your plan data.
No tethering or hotspots.
Fair use applies.

View all Social Pass apps

TikTok, Facebook, Instagram, Snapchat, X, and Pinterest.

One NZ Pass Terms:
No tethering or hotspots. Fair use applies. For personal use in NZ. Must have an active plan on an Android or iOS device. Max SD streaming.
Pass Terms apply.

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Endless video data. No worries.

Enjoy binge-watching anywhere with endless data on NZ’s favourite video apps - Netflix, NEON, SKY GO and TVNZ On Demand.
Video Pass cost works out to 71 cents a day for a 28 day Pass.

Video Pass options available in the My One NZ app: $5 for 1 Day, $10 for 7 Days, $20 for 28 Days.

Some functions will still use your plan data. No tethering or hotspots. Fair use applies. Subscriptions not included. Maximum video streaming quality 480p/SD.

View all Video Pass apps

Netflix, Neon, Sky GO, TVNZ OnDemand.

More apps coming soon.

One NZ Pass terms: No tethering or hotspots. Fair use applies. For personal use in NZ. Must have an active plan on an Android or iOS device. Max SD streaming.
Pass Terms apply.

Our Music Pass for Prepay.

Endless music data. No worries.

Enjoy streaming your music on the go with endless data on NZ’s favourite music apps – Apple Music, Spotify, iHeartRadio, Rova and more. Music Pass cost works out to 36 cents a day for a 28 day Pass.

Music Pass options available in the My One NZ app: $2 for 1 Day, $5 for 7 Days, $10 for 28 Days.

Some functions will still use your plan data. No tethering or hotspots. Fair use applies. Subscriptions not included.

View all Music Pass apps

Apple Music, iHeartRadio, Rova, SoundCloud, Tidal, Spotify.

More apps coming soon.

One NZ Pass terms: No tethering or hotspots. Fair use applies. For personal use in NZ. Must have an active plan on an Android or iOS device. Max SD streaming.
Pass Terms apply.

Our NZ Chat Pass for Prepay.

Endless chat data. No worries.

Enjoy sharing, video calling, group chats and connecting with friends and family with endless data on NZ’s favourite chat apps – Messenger, WhatsApp and Viber. Chat Pass cost works out to 18 cents a day for a 28 day Pass.

Chat Pass options available in the My One NZ app: $1 for 1 Day, $3 for 7 Days, $5 for 28 Days.

Some functions will still use your plan data. No tethering or hotspots. Fair use applies.

View all Chat Pass apps

Messenger, WhatsApp, Viber.

One NZ Pass terms: No tethering or hotspots. Fair use applies. For personal use in NZ. Must have an active plan on an Android or iOS device. Max SD streaming.
Pass Terms apply.

New to One NZ ?

Enjoy endless data with our amazing One NZ Passes on eligible Prepay plans.
My One NZ App screens showing usage.

To get a pass, go to the My One NZ app

Download the My One NZ app. The easiest way to top up, customise your plan and add a One NZ Pass.

One NZ Pass benefits include...

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Be free from data worries
No more worrying about your monthly data usage.
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Enjoy your passions more
Use your smartphone as much as you want.
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Why wait for WiFi?
Live in the moment. Stream content anytime, anywhere.

Let's get you set up

Follow these easy instructions to get your One NZ Pass up and running.
And in a few minutes you’ll have endless data on your favourite video, music, social or chat apps.
Available Add-Ons for Prepay.
Simple steps to buy a pass in My One NZ

  1. Sign in to the My One NZ App.
  2. From the dashboard, select the “All Add-ons” tile.
  3. Select “Buy Passes”.
  4. Select a Pass.
  5. Select “Buy”.
  6. Select “Confirm”.

1. How do I know if my free 12 month or 90 day Social Pass is working?

Your free Social Pass will start when you activate your new SIM, or your new plan is set up and ready to go.

You can keep track of your Social Pass in the My One NZ app under ‘Plan & Add ons’. Heads up - your free pass will be added to your plan every month, so you’ll see the pass countdown reset at the start of each new month.

2. What apps can I use?

Each type of Pass is only valid when you’re using an official, included app, on an Android or iOS mobile device. Be careful not to use non-official or Lite versions of the apps, as they will use your data allowance!

3. Will the apps in each Pass ever change?

Yes, apps included in One NZ Pass can change without notice. Keep an eye on this page for an up to date list of apps that are included.

4. When you say “endless”… is it really endless?

Yes, endless data does mean endless, with the exception of a small amount of data, outside One NZ's control, that will be taken out of your plan entitlement. For example, an ad served up from a third party while streaming a video.
Remember, Endless data means that you can keep using data, even when you've reached your allowance amount.

Standard charges will apply for the below, but are not limited to:

  • Advertisements and advertisement links that are displayed within apps.
  • Analytics.
  • Apps using features on your device. For example, your calendar may have permission to access data in the background or use location services.
  • External links and navigation to other websites, apps, news, blogs, walls, maps, app stores.
  • GIF library.
  • Maps and location services.
  • Podcasts.
  • RSS feeds.
  • Software/application updates happening at the same time.
  • Video and content hosted from other sites that are played in the app.

5. What happens if I run out of data in my plan?

You’ll need a positive data balance, or the ability to use casual data on your plan at all times to use the Pass. This is so that we can ensure you stay connected. Please refer to the above question, explaining that standard charges might apply for usage within apps, outside of One NZ’s control. Your phone might also update other apps in the background, and this will consume data too.

If you don’t have a positive data balance or casual data on your plan, you will need to purchase additional data to use the Pass.

6. Do I need a streaming subscription to access endless data?

Yep! Subscription services are not included as part of a Pass. Luckily, there are lots of apps included in One NZ Pass that don’t require subscriptions!

7. Can I use video calling on Chat Pass?

Yes video calling is included with Chat Pass on Viber and Messenger on both Android and iOS devices. However Video Calling is only available on Android through WhatsApp.

8. How many Passes can I get?

You can choose up to four Passes per connection (Video, Chat, Social and Music). Sorry, you can’t share it with another device.

9. Is there a fair usage policy?

While we want you to use the data freely, if your usage is excessive then One NZ will remove the One NZ Pass. Excessive usage is defined as data usage that far exceeds the average.

10. Can I tether or hotspot my mates using One NZ Pass?

No sorry. Hot spotting and tethering are not allowed with an active One NZ Pass. Each device much have their own One NZ Pass to access endless data.

11. Can I watch in High Definition?

Video content will be optimised to be similar to DVD quality (e.g. 480p/SD) on a smartphone/tablet. This includes all Video Pass content and Facebook videos within the Social Pass. If you need to watch in HD, you’ll need to cancel your One NZ Pass. Any unused portion of a Pass is non-refundable.

12. Can I still use my Pass overseas?

No, sorry. One NZ Passes are available for use within the One New Zealand network only. If you roam overseas, data charges will apply.

This includes using your monthly data allowance as part of Pay Monthly mobile $7 a day roaming or your Prepay roaming bundle.

13. Will the Apple Privacy Relay impact my One NZ Pass?

Apple is offering an optional new service called Private Relay that was first made available to users through the iOS 15 upgrade.
Private Relay is available on Apple devices – including iPhone, iPad and Mac - running iOS 15, iPadOS 15 or macOS Monterey, with an active iCloud+ subscription.

Some One NZ services help protect from malicious attacks online. In addition, when you browse certain third-party websites, One NZ ensures that the data is not charged against your allowance. If you have Private Relay activated on your Apple device, due to reasons beyond our control, there may be an impact on these services. We advise that you review and adjust your preferences accordingly.

There may be an impact on One NZ Pass services. If you are using Apple Private Relay and One NZ Pass (as part of your tariff plan, or if you pay for it with a monthly fee) then some applications might not be zero-rated and you might be charged for this traffic. If you use the free applications in the Safari browser, then the application traffic will consume your data. In such circumstances, we advise that you review your Pass subscriptions and adjust your preferences accordingly.

Remember that you can look at our Pay Monthly plans with endless data as another option.

Pass Terms and Conditions

One NZ Pass terms:
You must be on an eligible Consumer plan (excludes Business), to purchase and use a Pass.
You need to have a positive data balance on your plan at all times to use the Pass or have a plan that includes casual data. View the eligible plans list here.

Each pass type is only valid when using the official apps of the content provider. You will see casual data charges or your monthly data allowance being used when using a Pass, as your Pass does not include all content that is available in the content provider’s apps. Standard charges will apply for but are not limited to:

  • Advertisements and advertisement links that are displayed within apps.
  • Analytics.
  • Apps using features on your device. For example, your calendar may have permission to access data in the background or use location services.
  • External links and navigation to other websites, apps, news, blogs, walls, maps, app stores.
  • GIF library.
  • Maps and location services.
  • Podcasts.
  • RSS feeds.
  • Software/application updates happening at the same time.
  • Video and content hosted from other sites featured that can be played in the app.

A Fair Use Policy applies. If your use of a Pass materially exceeds the average and/or estimated typical customer use of a Pass, then your usage will be excessive. One NZ will terminate your Pass and eligibility for excessive use.

Enjoying content through tethering, sharing or using your device as a hotspot is not included, standard data charges/use of your monthly data allowance will apply.

Passes are available for use within the One New Zealand network only. If you roam overseas then data charges will apply, including using your monthly data allowance with a Daily Roaming charge. Subscriptions to any Service are not covered under a Pass.

If you have a Video Pass or Social Pass, your video content will be optimized to a maximum resolution of 480p/SD.

Content providers included in the Pass can change without notice, for an up to date list of content providers that are included in the Pass, visit https://one.nz/pass/

Your mobile device must operate on either an Android or iOS operating system.

Eligible plan list for purchase of passes:

Prepay plans: My Flex, Mates, Prepay $19 and $29, Pay & Go, International (1 day, 7 day, and 30 day only) NZ Travel SIM.

Pay Monthly plans: Advantage Lite, Connect, Connect Plus, $69 plan, Starter, Advantage, Red Lite, Red Essentials, Red, Red Super, Black, Black Data, Red Share and Tablet Share.

Free One NZ Pass: An additional free Pass is included for new and re-signing, Red+ and Red+ Super customers in addition to the free Social Pass and is valid for the life of the plan.

Apple Privacy Relay impact on One NZ Pass.

Apple is offering an optional new service called Private Relay that was made available to users through the iOS 15 upgrade.
Private Relay is available on Apple devices – including iPhone, iPad and Mac – running iOS 15, iPadOS 15 or macOS Monterey, with an active iCloud+ subscription.

Some One NZ services help protect from malicious attacks online. In addition, when you browse certain third-party websites, One NZ ensures that the data is not charged against your allowance. If you have Private Relay activated on your Apple device, due to reasons beyond our control, there may be an impact on these services. We advise that you review and adjust your preferences accordingly.

There may be an impact on One NZ Pass services. If you are using Apple Private Relay and One NZ Pass (as part of your tariff plan, or if you pay for it with a monthly fee) then some applications might not be zero-rated and you might be charged for this traffic. If you use the free applications in the Safari browser, then the application traffic will consume your data. In such circumstances, we advise that you review your Pass subscriptions and adjust your preferences accordingly.

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