Our online store is always open.
Shop at your pace from your place.
Compare mobile phone features, see the detailed specs, or simply grab your dream phone with our special offers.
Buy confidently from us - a reputable carrier store.
Shop online now
Compare mobile phone features, see the detailed specs, or simply grab your dream phone with our special offers.
Buy confidently from us - a reputable carrier store.
Delivery of your order.
Learn about how your order will be delivered, and what to do if it hasn't arrived yet.
Remember that some times during the year, there can be an increase in parcel volumes.
At those times NZ Post may see some delays in deliveries. They recommend that you only contact them if it’s been more than 5 days since their tracking tool shows an update.
You can also check their "Domestic delivery updates".
Delivery information
Remember that some times during the year, there can be an increase in parcel volumes.
At those times NZ Post may see some delays in deliveries. They recommend that you only contact them if it’s been more than 5 days since their tracking tool shows an update.
You can also check their "Domestic delivery updates".
Contact our Online Shop team.
If you have any questions about your order, please call us between 8am and 6pm Monday to Friday (excluding public holidays). You can email us too.
Frequently Asked Questions
Answers to the most common questions about the One NZ Online Shop including your orders, returns, deliveries and more
