This page explains how to set up a direct debit from a Credit Card (VCC) using My One NZ
Before you begin
This process is only compatible if your bill shows One NZ A, find out how to check if you're account is One NZ A,B or C.
If you are going to use the My One NZ App, ensure the My One app is installed and registered
Steps
My One NZ App
- Sign into the My One NZ app
- Tap Accounts & Services
- Select the account you want to pay
- Tap Pay Bill & Topup
- Tap Direct Debit
- In the What payment type do you want to use section, select Credit/Debit card
- Select the Account you wish to pay by Direct Debit
- You can:
- Select an existing registered credit card
or - Select Add new credit/debit card and then add your Credit Card details
- Select an existing registered credit card
- Tap Continue
- Tap to confirm you have authority over the Credit / Debit Card and accept the terms and conditions
- Tap Set up Direct Debit
Your bank may request for additional authorisation to complete this request.
My One NZ Web
- Sign into My One NZ, selecting My One NZThe Account summary screen appears
- From the top-menu, point your mouse cursor over Account settings and select Manage payment options
The Manage payment options screen appears
- In the Direct Debit from your credit card section, click Set up a direct debit now
The One NZ Variable Credit Card (VCC) Agreement screen appears
- From the Account drop-down menu, select the required billing account
- From the Credit/Debit card drop-down menu, select the relevant registered credit card
- Alternatively, you can choose to pay with another credit/debit card - you will be asked for your card details
- Click Continue
The Confirmation of direct debit screen appears
- Tick the terms and conditions checkbox
- Click Set up direct debit
After the request is processed, a confirmation screen appears
- Click Done
What to do if that didn't work?
You can alternatively setup a direct debit through Internet Banking .