For a standard installation, there is no cost to get a Fibre connection at your property.
There are some other costs that a customer may incur and should be aware of; if you require additional power plugs for the installation, requesting another installation option, moving the ONT after installation, or additional hard wiring for fibre sockets.

Your local Fibre company will obtain the consents from your neighbours or other third parties if needed.

However, you can speed the consent process up by talking to your neighbours before the technician's on-site visit, and your neighbours can give their consent by completing a form. Consent forms

If you need consent, there are a variety of build methods used to bring the Fibre cable from the street to the outside of your home. These are divided into three categories and take into account the level of impact the installation will have on your property. Below are some examples of these categories and the types of build work required.

1: Low Impact: Minimal lasting impact on property or shared area.

Build Methods:

• Soft surfaces: Fibre cable is buried in grass, dirt or gravel.
• Mounted: Fibre cable is mounted to fence or wall.
• Paving stones: Lift pavers, bury Fibre cable and re-lay pavers.
• Aerial: Attach Fibre cable to an overhead line using existing cables.

2: Medium Impact: Work will have some physical impact on shared areas of your property.

Installation Methods:

• Hard surfaces: Cut a thin, shallow trench in concrete and bury Fibre cable (maximum of four square metres per house.)
• Mounted: Cable is mounted to the side of buildings.
• Cabling in and around buildings: For multi-dwelling units cabling may need to be installed in communal areas.

3: High Impact: Install methods could have a more significant impact on shared areas of the property.

Methods:

• Extensive hard surfaces: Fibre cables will be buried, and the surface work (to concrete or asphalt) will cover an area greater than four square metres per house.

Along with other infrastructure developers, your Local Fibre Company works with the Government and other partners to undertake the huge task of laying Fibre the length and breadth of the country.
It could be that work is still underway to lay Fibre in some areas.
You can learn more about the Ultra-Fast Broadband (UFB) program for how Fibre has been deployed across the motu.

When you enter your address in the address checker, your available broadband options will be shown to you.