To help make sure you are using the right direct debit form, you'll need to check which One NZ bank account name appears on your bill - it will either be One NZ A, B or C.
Please note: The downloadable forms are PDFs. You can use your computer to complete them and then email them to us. If you prefer, you can print the PDF, fill it out and then send it back. You can find our address details on the PDF.
One NZ A
| Direct debit from your bank account | • Online (Recommended): Sign in to My One NZ • How to set up a Direct Debit from a bank account • PDF form: Direct Debit payment form (Business customers can also use this form but require 2 signatures) |
Regular payments from your credit card Please note: You cannot set up regular payments from Prezzy cards | • Online only: Sign in to My One NZ |
One NZ B
| Direct debit from your bank account | • Online: Set up Direct Debit - One NZ B • PDF form: Direct Debit payment form - Fixed broadband |
| Regular payments from your credit card Please note: You cannot set up regular payments from Prezzy cards | • Online only: Sign in to Internet and Landline |
One NZ C or REF:TCL
| Direct debit from your bank account | • Online: Set up Direct Debit - One NZ C • PDF form: Direct Debit payment form - Fixed - TCL |
