What can we help you with today?
If you need any help paying or understanding your bill, it's all covered here.
There are three different account types, and you can see which yours is - right on your bill.
Each account type is associated with the relevant service that you have with us, whether it is mobile, broadband, or home phone. It helps to know your bill type to manage your account and when making payments.
There are three different account types, and you can see which yours is - right on your bill.
Each account type is associated with the relevant service that you have with us, whether it is mobile, broadband, or home phone. It helps to know your bill type to manage your account and when making payments.
How to read your bill
You can see your account type on the first page of your bill.
Check your bill to see which One NZ account type you have.
There are three different account types, yours could be "One NZ A", "One NZ B", or "One NZ C".
Whichever account type you have, you can learn how to view your bill in-App or online.
If your account type is One NZ A, you can:
Check your bill to see which One NZ account type you have.
There are three different account types, yours could be "One NZ A", "One NZ B", or "One NZ C".
Whichever account type you have, you can learn how to view your bill in-App or online.
If your account type is One NZ A, you can:
