two people swimming in the sea two people swimming in the sea

Pay Monthly plans

Sometimes life needs certainty. Pick the Max Speed data you need with the reassurance of endless data, at reduced speeds, if you reach your allowance.
main_icn_Close
Need help with our Pay Monthly Mobile Plans?

Our team is here to help, just give us a call

Call 0800 533 001
After these plans for your Business?

Just contact our Business team on 0800 888 399 to get started

Call 0800 888 399
OCS00456_onenz_personal_companions_mobile.png OCS00456_onenz_personal_companions_desktop.png

Here’s how Group plans with Companions work:

Add up to three people to your $65 or $80 Pay Monthly mobile plan and each Companion will get the same plan for $35 each per month with a Medium Primary plan or $40 each per month with a One Plan Primary plan.

Benefits:
  • No more sharing. Everyone gets their own endless data plus endless calls and TXTs to standard NZ and AUS numbers.
  • Hotspot included at no extra cost.
  • Managing costs is easy with one bill.

Want to add a Companion?
Give us a call or chat to us in-store. If you're on our $60 Medium plan, you'll need to move to our new $65 Medium plan to add a Companion.
Call 0800 777 031 Find a store

Buy one $65 Pay Monthly mobile plan and add up to 3 Companion plans for $35 each per month, or buy one $80 Pay Monthly mobile plan and add up to 3 Companion plans for $40 each per month. Companions must be on the same billing account and plan type must be the same as the Primary Plan (e.g. all One Plan™ plans). The Primary Plan account holder is liable for all charges including the cost of each plan. Companion plans are not available through the Online store. Speeds reduced to a maximum of 1.2Mbps after Max Speed Data allowance exceeded. Unlimited voice calls and TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Personal Mobile use only. Fair use applies. Mobile terms and Pay Monthly terms apply.

Need help with our Pay Monthly Mobile Plans?

Our team is here to help, just give us a call

Call 0800 533 001
After these plans for your Business?

Just contact our Business team on 0800 888 399 to get started

Call 0800 888 399

Frequently Asked Questions about our Companion plan

Are Companion Plans right for me?

Companion Plans are perfect for adding all the crew to one bill, and not having to worry about sharing data, calls & TXTs. You can add 1, 2 or 3 people for $35 each per month to your $65 Medium Endless plan or $40 each per month to your $80 One Plan™ - everyone gets the same data, calls and TXTs as the primary mobile plan every month. Check out what plan suits you and your crew best from our Pay Monthly plans.

How can I add a Companion Plan?

You can get these group plans in-store - at one of our One NZ Retail stores, or by calling one of our team. See the plans above to work out what’s best for you.

What do I need to understand when joining a Companion Plan?

Because your mobile number is added to the Primary plan holder’s account, they effectively take control of the number and are responsible for all the monthly charges incurred, including the plan price.

This also means the Primary plan holder will be able to:

  • See a record of all calls and TXT messages made and received from your number (but not the content of the calls or TXTs).
  • Change the Primary and Companion plans in the group (e.g. downgrading or upgrading the plan type, adding call bars to prevent international dialling, or adding or removing other add-ons such as interest free payments)
  • Terminate or suspend the Primary Plan and/or the Companion plan.
  • Move your number to another provider.

You can see the complete Pay Monthly Terms here.

What happens to my current plan when I move to a Companion Plan?

If you already have a Pay Monthly plan:

  • You are responsible for any outstanding charges that remain on the account at the time of joining a Companion plan.
  • If you are in contract for your One NZ plan, you may be charged an early termination fee and will be required to pay any outstanding amounts due (including any Interest Free Payments).
  • If you have any Add-ons or discounts on your existing plan/account, they will not be applied to the new Companion plan.

If you have a Prepay plan:

  • Any existing credit you have will be transferred across to the new Pay Monthly bill.

Will I still get free International Calling and TXTs on a Companion plan?

Yes, Companion plans include the same benefits as the Medium Plan and One Plan™. This means you'll enjoy 250 mins and 50 TXTs to standard numbers to 20 international destinations.*

*Included at no extra cost for customers who joined or re-signed from 24 August 2021.

Frequently Asked Questions

What is max speed data?

Max speed data refers to data that is delivered at the maximum speed available on the One NZ network. The speed you experience is dependent on your location and the phone you are using.

Once you have exceeded your max speed data allowance, your speed will be reduced to a maximum speed of 1.2Mbps on Endless data.

How will I know when I have exceeded my max speed data allowance?

You will be sent a TXT notification at 80% and then again at 100% to let you know that you have exceeded your max speed data limit, and that you will still get endless data at reduced speeds.

You can check your data usage any time in the My One NZ app.
To download the app, search 'My One NZ' in Google Play for Android, or in the App Store for iOS.

What should I do if I keep on exceeding my max speed data allowance?

If you exceed your max speed data allowance fairly often, then it's a good idea to upgrade your plan.

The great news is that all our phone plans are open term, which means you can change plan to suit your needs, once a month.

Alternatively, you can buy extra data with a one-off max speed data boost, until your plan renews. You can buy that extra data directly in the My One NZ app.

To download the app, search My One NZ in Google Play for Android or in the App Store for iOS.

Does One Plan™ really have unlimited max speed data?

Yes. There is no limit on mobile data or speeds on our One Plan™, but our Fair use policy does apply.

Can I enjoy 5G on your Pay Monthly mobile plans?

Yes absolutely, all of our Pay Monthly mobile plans are 5G ready.

To enjoy 5G you will also need a 5G phone from One NZ and be in a 5G coverage area.
5G is now live in parts of select NZ cities and we will continue to roll out 5G to more New Zealanders, so keep an eye out on the coverage map.

5G is included in all One NZ plans at no extra cost for a limited time.

What you need to be 5G ready!

5G mobile coverage
5G coverage
5G is live in parts of select NZ cities with more being added constantly.
A 5G capable phone
5G phone
Get great deals on interest free 5G phones.
5G mobile plan
5G ready plan
5G is included in all One NZ mobile plans, at no extra cost.
3 different screen views of the My One NZ App.

Manage your account with our My One NZ App

Download the My One NZ app below to manage your plan, view bills, pay bills and buy Add-Ons. You can also sign in to My One NZ from your desktop, or register here.
Download on the App  Store
Get it on Google Play

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up
WEB main_icn_Menu main_icn_Close

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.