Get to know eSIM - What it is, how it works and when it's the right choice for you. Get to know eSIM - What it is, how it works and when it's the right choice for you.

What is eSIM?

A SIM card is a small, physical chip that gets slotted into your phone and connects you to your carrier network. It identifies your phone number, letting you send text messages, make calls, and use data.​ There are plenty phones that use a physical SIM card, newer models are introducing eSIM.​

eSIM means embedded SIM, which is a virtual SIM card integrated directly into your phone, which gives you convenience and flexibility. An eSIM lets you connect to our network instantly, without a physical SIM, and now you can manage multiple numbers on a single phone.​

Getting set up is easy - just download and activate your eSIM, and then connect to our network in a matter of minutes.

Benefits of eSIM

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Convenience
No need for a physical SIM card.
Activate your plan digitally.
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Multiple numbers
Manage personal and work numbers on the same device.

How to activate your eSIM

Setup your eSIM in minutes.

New to One NZ? Set up your eSIM in minutes.


There are two ways you can download an eSIM onto your mobile device.

If you visited a retail store and received an on-screen notification to download your eSIM, simply tap the notification and follow the on-screen prompts.

Otherwise, you'll need to download your eSIM by scanning the QR code provided to you in the welcome email.
eSIM Quick Transfer for Apple

eSIM Quick Transfer for Apple


Seamlessly switch from a physical SIM to an eSIM or transfer your eSIM from one Apple device to another without needing to visit a One NZ retail store or involve One NZ in the process. Find out how.

Set up eSIM on Apple devices



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