A SIM card is a small, physical chip that gets slotted into your phone and connects you to your carrier network. It identifies your phone number, letting you send text messages, make calls, and use data. There are plenty phones that use a physical SIM card, newer models are introducing eSIM.
eSIM means embedded SIM, which is a virtual SIM card integrated directly into your phone, which gives you convenience and flexibility. An eSIM lets you connect to our network instantly, without a physical SIM, and now you can manage multiple numbers on a single phone.
Getting set up is easy - just download and activate your eSIM, and then connect to our network in a matter of minutes.
Benefits of eSIM
Convenience
No need for a physical SIM card. Activate your plan digitally.
Multiple numbers
Manage personal and work numbers on the same device.
The smart way to connect
eSIM is the hassle-free, green alternative to physical SIM cards. eSIM is now available for Pay Monthly connections, Prepay using My Flex, Pay and Go or Travel, SIM swaps and OneNumber for Wearable devices.
There are two ways you can download an eSIM onto your mobile device.
If you visited a retail store and received an on-screen notification to download your eSIM, simply tap the notification and follow the on-screen prompts.
Otherwise, you'll need to download your eSIM by scanning the QR code provided to you in the welcome email.
eSIM Quick Transfer for Apple
Seamlessly switch from a physical SIM to an eSIM or transfer your eSIM from one Apple device to another without needing to visit a One NZ retail store or involve One NZ in the process. Find out how.