Terms - One NZ Satellite Invite
Welcome to the One NZ Satellite Invite free trial. By registering for this trial, you agree to these terms and conditions. Please read them carefully.
Eligibility and Registration
To sign up for One NZ Satellite Invite, you must:
1. Be at least 18 years of age.
2. Have a One NZ Satellite and eSIM eligible phone. See list here.
3. Have a current NZ mobile number and plan that is not with One NZ. You cannot be an existing One NZ mobile customer to register for One NZ Satellite Invite.
4. Provide your name and email address.
5. Complete the One NZ Satellite Invite registration process and activate the eSIM that One NZ (we/us/our) send to the mobile phone that you will use for One NZ Satellite Invite.
Activation and Usage
6. The One NZ Satellite Invite free trial lasts for 30 days and starts from the date and time you verify your email address as part of the registration process.
7. One NZ Satellite Invite will provide you with unlimited max speed data to use during your trial period. For calling and for text messages over the traditional cell tower network, you will use your allocation from your usual mobile network provider.
8. You can use One NZ Satellite Invite to send TXTs using One NZ Satellite. This service is TXT only and it may take some minutes to send and receive a TXT. You need line of sight to the sky to send and receive a TXT via One NZ Satellite.
9. One NZ Satellite Invite will end automatically at the same time of day, 30 days after you activated the trial eSIM e.g. if you activated the trial eSIM at 11.30am on 1 July, you will no longer be able to use One NZ Satellite at 11.30am on 31 July.
10. At the end of the One NZ Satellite Invite free trial the eSIM and phone number that we have provided to you as part of the trial will no longer work. You will need to update your mobile settings to revert to your current mobile data connection with your usual mobile network provider. Failure to do so means that you will not be able to use your data entitlements with your usual mobile provider after your trial ends.
11. To sign up with One NZ at the end of your trial, you can port from your existing mobile provider to One NZ with your current SIM and phone number from your usual mobile network provider. Or we will provide you with a new number which will be different to the number that you were given as part of the trial.
Restrictions
12. You can only sign up for One NZ Satellite Invite once.
13. One NZ Satellite Invite will only work in New Zealand.
14. You cannot use One NZ Satellite Invite to TXT or call premium short codes, or make international calls.
15. You will be given a mobile number for the duration of the One NZ Satellite Invite free trial and once you have started the trial, you cannot change the mobile number we have provided to you.
16. If you choose to become a One NZ customer during your 30 day trial period, you will no longer have access to One NZ Satellite Invite, the eSIM or the mobile phone number that we provided as part of the trial, and these terms and conditions will no longer apply.
Data Collection
17. By joining One NZ Satellite Invite, One NZ will collect your name, phone number, email address, mobile phone type and whether the trial is for personal or business use. We will also collect information about how you use our network.
18. We collect your personal data for One NZ Satellite Invite to make sure you have a great experience and to help us improve our products and services. Here’s how we use your data:
a) Trial Participation:
- To sign you up for One NZ Satellite Invite and give you access to One NZ Satellite.
- To verify your eligibility and ensure you meet these terms and conditions.
b) Communication:
- To send you important information about One NZ Satellite Invite, including registration and activation instructions and support resources.
- To keep you updated with news, special offers, and promotions related to One NZ Satellite Invite.
c) Customer Support:
- To provide you with customer support and address any issues or questions you might have during the One NZ Satellite Invite free trial.
- To gather your feedback and improve the One NZ Satellite Invite experience.
d) Data Analysis and Reporting:
- To analyse One NZ Satellite Invite data and generate insights that will help us improve our products and services.
e) Monitoring and Analysing Network Activity:
- To monitor and analyse network activity to ensure network security, optimise performance, and identify potential issues or anomalies.
19. We will delete the information you provide us five months after your trial ends.
20. We will delete network-related information in accordance with existing retention periods.
Restrictions
21. We may restrict, suspend, or end your One NZ Satellite Invite for any reasons outlined in the table below:
| The health and safety of any person or the safety and security of our network is at risk. |
| We can no longer provide One NZ Satellite Invite for commercial reasons. |
| The One NZ Satellite service is permanently or temporarily unavailable for any reason (i.e. if the Starlink satellite network or our network needs to be reconfigured, are congested, we need to manage capacity, if we or our third party’s need to do work on the network). |
You use One NZ Satellite Invite or behave in a way (including towards our staff) that we reasonably consider to be abusive, threatening, intimidating, offensive, excessive, unreasonable, inappropriate, illegal, unauthorised or fraudulent. This includes behaviour which we reasonably consider: (a) amounts to bullying, stalking, harassment, or conduct which causes harm to anyone as defined under the Harmful Digital Communications Act 2015; (b) infringes on anyone’s legal rights in any way (such as copyright); or (c) is likely to damage or negatively impact the operation of our network, One NZ Satellite Invite or a third party's network. |
| You resell or resupply One NZ Satellite Invite. |
| You do not follow our reasonable instructions when using One NZ Satellite Invite. |
You use One NZ Satellite Invite to: (i) share, access or transmit objectionable material; (ii) transmit unwelcome communications (including spam and unsolicited commercial electronic messages as defined in the Unsolicited Electronic Messages Act 2007); (iii) use or transmit any spyware, viruses, or any other items which could interfere with any network, device or computer system; (iv) attempt to gain unauthorised access to any service or data that you have not been given permission to access; or (v) attempt to deceive or defraud anyone (e.g. by claiming to be someone you are not). |
| Your excessive or unreasonable use of One NZ Satellite Invite continues after we have told you to stop or alter the nature of your usage under our Fair Use Policy. |
General
22. We’ll take reasonable skill and care to ensure One NZ Satellite Invite does everything we say it will. We’ll do this as best we can, but there are some things we can’t control, such as the systems and technology we don’t own. We may need to temporarily stop the One NZ Satellite Invite free trial if we or our suppliers need to fix or carry out any maintenance on our network. This means we can’t promise or guarantee that One NZ Satellite will be available everywhere, always suit your needs, work on time, never break or that speeds will never vary.
23. We may change these terms and conditions, change how One NZ Satellite Invite operates or withdraw One NZ Satellite Invite at any time. If we withdraw One NZ Satellite Invite at the time you are using the trial then we will do our best to let you know beforehand.
24. A Fair Use Policy applies to your use of One NZ Satellite Invite. If your usage of the trial materially exceeds the range of estimated use patterns or is likely to damage or negatively impact the operation of our network, we will consider your usage to be excessive and/or unreasonable. We may contact you to advise you that your usage is in breach of this Fair Use Policy, and request that you stop or alter your usage to come within what we consider to be a non-excessive and/or reasonable use of One NZ Satellite Invite.
25. One NZ is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the use of One NZ Satellite Invite, except for any liability which cannot be excluded by law.
26. New Zealand law applies to these terms and conditions and One NZ Satellite Invite. You agree that a New Zealand court will hear any claims.