Close dialog
Business
Why Choose Us
Infrastructure Partners
Coverage
Mini Basket
Show Search

Search

view all results for "{queryText}"
My One NZ
System maintenance this weekend may delay your order. We apologise for any inconvenience & appreciate your patience while we improve our services.
Varied green background

Help with your Prepay account

Find help and instructions to make the most of your Prepay account with us.

Personal Help Help for Mobile

Topping up


Change your MyFlex plan

Use My One NZ to manage your account

Get Daily Deals, DataUp & One NZ passes

Understand your mobile data usage

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up
WEB main_icn_Menu main_icn_Close

Message us

''
WhatsApp
Send us a WhatsApp message
Privacy Policy
Security Policy
''
Facebook Messenger
Send us a message
Privacy Policy
Security Policy
''
Apple Messages
Send us an iMessage
Privacy Policy
Security Policy
Scan the QR code with your mobile
X
Privacy Policy
Security Policy

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.