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My One NZ

Help with Fibre

Personal Help Help with Broadband Help with Fibre
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Can you get fibre? ›
Check if fibre broadband is available at your place.
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What's involved? ›
A step-by-step guide to get fibre installed.
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Do you need consent? ›
Some properties require consent to start with Fibre installation.
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The installation process ›
When everything has been agreed, the build process starts.

Here's some other ways we can help

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Live chat
You can chat with us 24/7 with questions about your mobile, broadband or home phone.
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Customer Impacting Events

Mobile & Wireless Broadband ›
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Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
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