From 10th April 2025, the option of Monthly Auto Top Ups is retiring. This means that if you have it already, it will be removed from your account. You can follow the set up instructions below to set up a new Auto - Auto Top Up or TXT me first - Auto Top Up.
There are two options to choose from:
Auto.
When your Prepay balance reaches $5 or less, we'll automatically top you up with your chosen amount from your credit card or debit card.
TXT me first.
We'll TXT you when your balance reaches $5 or less. Reply yes and we’ll top you up from your credit or debit card.
How to set up Auto Top Up.
- Sign in to My One NZ or open the My One NZ app.
- Click on Top up & pay bill.
- Click the Auto Top Up link.
- Select the mobile number and type of Auto Top Up you want to set up.
- Enter the amount you want to Top Up with, select a registered credit card (or register a new one) and accept the terms and conditions.
You can edit or delete your Auto Top Ups within My One NZ at any time.
Download the app now
Auto Top Up FAQs
How Auto Top Up works.
