Get in touch today
Do you need help with your current services with One NZ?
Let us know what's going on, and we'll get in touch to sort it out.
Or - if things have gone downhill and you want to make a formal complaint, you can do that too.
We want you to have a great customer experience.
Simply follow one of the options here to send us a message at any time.
Or you can submit a complaint and we'll be in touch within 24 hours.
Let us know what's going on, and we'll get in touch to sort it out.
Or - if things have gone downhill and you want to make a formal complaint, you can do that too.
We want you to have a great customer experience.
Simply follow one of the options here to send us a message at any time.
Or you can submit a complaint and we'll be in touch within 24 hours.
One NZ Customer Care Policy sets out our commitment to you, how you can contact us and our complaints management process, including steps you can take if you’re not happy with the resolution of your issue. View our One NZ Customer Care Policy here.
