Got a network-locked mobile phone? Learn how to remove a Network-lock for this kind of phone.
You’re onto a good thing.
Welcome to Unlock, your new way to get more from your mobile! Thanks to your employer, you can get our best mobile plan at our best price, when you join us on New Zealand’s best mobile network.*
Get One Plan™ for half price, and a $360 Phone Dollars Welcome Boost plus loads of other fantastic benefits including One Wallet, so you can get the phone you want, when you want it. Enjoy more choice, more freedom, and the ability to share benefits with your loved ones.
Get One Plan™ for half price, and a $360 Phone Dollars Welcome Boost plus loads of other fantastic benefits including One Wallet, so you can get the phone you want, when you want it. Enjoy more choice, more freedom, and the ability to share benefits with your loved ones.
Joining Unlock is as easy as 1, 2, 3
Sign up online
To join Unlock and save 50% on One Plan™, you need to sign up online with your work email, using the unique link emailed to you.
Start building your One Wallet balance
One Wallet is where you earn and use Phone Dollars to pay less for a new interest-free phone.
There are lots of ways to earn, and the more connections you have with us, the quicker your One Wallet balance grows!
There are lots of ways to earn, and the more connections you have with us, the quicker your One Wallet balance grows!
Get your next new phone for less
When you’re ready, use your Phone Dollars to upgrade to a new interest-free phone - and save big doing it!
Every Phone Dollar is equal to $1 off the price of an interest-free phone.
Every Phone Dollar is equal to $1 off the price of an interest-free phone.
One Plan™ for $88 $44/month
A plan like no other, with unlimited max speed data, unlimited calls and TXTs to NZ and Australia numbers, and more. Plus, One NZ Satellite is included at no extra cost.
- One Wallet included
- Unlimited max speed data
- Add up to 3 Companion plans for $42/mth per plan.
- 250 mins & 50 TXTs to std numbers to 20 international destinations
- Hotspot included
- Wifi Calling included
- 5G ready
- One NZ Satellite Data & TXT included with an eligible phone^
- Open term plan
One Wallet
It's where you earn Phone Dollars to save big on your next new interest-free phone. Grow your balance with special one-off offers, from your monthly spend, partner offers, and other extra boosts.
And to get you started, we're adding a $360 Phone Dollars Welcome Boost.
Companion Plans
With Companion Plans, everyone gets the same entitlements - no more sharing! Add up to 3 Companions for $42 per person, per month.
Connect more, get more
Add a new-to-One NZ Companion in June and get $500 Phone Dollars per eligible connection - $200 more than usual.
Add up to 3 Companions, you could earn up to $1,500 extra Phone Dollars to use or share towards your next interest-free phone.
One NZ Satellite
Use select apps and send TXTs via satellite to stay connected when outside of traditional cell-tower coverage on NZ’s first satellite mobile network! Check maps and weather, make WhatsApp calls, and more with an eligible phone and line of sight to the sky.^
One NZ Rewards
Your all-access pass to discounted movie vouchers, early access to live events, epic giveaways and stacks more – just for being with us.
Frequently Asked Questions
Who is eligible for this offer?
Any full-time employee, who is employed by a business that is approved to be part of this programme.
Employees must sign up using their work email address, and have billing directed to their work email address. Offer only available online.
Employees must sign up using their work email address, and have billing directed to their work email address. Offer only available online.
How can I redeem this offer?
This offer can only be redeemed by signing up online. Not available to purchase instore or over the phone.
Why do I have to use my work email address to sign up and for billing?
Your work email address will be how we validate you are still employed by a business eligible for this deal.
If we see that billing emails are bouncing this will then signal to us that you are no longer employed by an eligible business, and we will start the process to remove the discount.
If you are still an eligible employee and there is a system error, you will need to let us know so we can continue to provide your discount.
If we see that billing emails are bouncing this will then signal to us that you are no longer employed by an eligible business, and we will start the process to remove the discount.
If you are still an eligible employee and there is a system error, you will need to let us know so we can continue to provide your discount.
I don’t have a work email address. Can I take up this offer?
Unfortunately, this can only be offered to employees with a valid business email address.
What happens if I have a IFP and want to cancel my plan or end my interest-free term early?
In both scenarios, you will need to pay back the remaining balance of your mobile phone. The amount to be paid back would exclude any Interest-Free discount that you otherwise would have been entitled to if you remained for the full interest free term.
How will I be billed?
You will be sent a bill each month via email. You can find out more about bills and payments here.
What if my employer is no longer eligible once I have the discount?
If your employer is no longer eligible, then the plan discount will be removed. You will get at least 30 days notice for when the discount will be remove, and we can help you choose a new plan if required.
How do I lose eligibility?
The following will be how you would lose eligibility.
- No longer employed by an eligible business
- Business is no longer eligible for the offer.
What happens when I lose eligibility?
You will get at least 30 days notice that your discount will be removed and you will then pay full price for One Plan™. If you wish to look at another plan, we can help you choose from our latest line up.
How can I add a Companion?
You can add up to three people to your One Plan, and each Companion will get the same plan for $42 each per month with a One Plan™ Primary plan.
You can find out more here or talk to the team when you are signing up to find out more.
You can find out more here or talk to the team when you are signing up to find out more.
Can I take the offer on other plans?
No, this is only available on One Plan™.
Can I sign my partner up on the lead plan?
No, only employees from eligible businesses can sign up on the lead plan, and they can add up to three companions.
Why am I receiving a Certificate of Ownership (CoO) error message?
This error usually occurs when the mobile number information provided during setup is incorrect or has not yet been uploaded successfully. If you receive this message, please contact your organisation’s internal champion, who will work with the One NZ team to correct and validate the number details. Once this has been completed, you’ll be able to continue your journey successfully.
If one of the connections I want to bring on as a Companion has an existing plan with One NZ and an interest free purchase, can I add them as a companion?
If the Unlock plan and existing plan are on different customer accounts:
The Interest Free Payments (IFP) are a financial contract which have been through a credit & fraud assessment against a specific customer. For this reason, we cannot transfer IFPs between customer accounts. This is part of our terms and conditions for Interest Free Payments. Therefore:
If the Unlock connection and existing connection are on the same customer account:
Please chat with the team about what scenario is best for you.
The Interest Free Payments (IFP) are a financial contract which have been through a credit & fraud assessment against a specific customer. For this reason, we cannot transfer IFPs between customer accounts. This is part of our terms and conditions for Interest Free Payments. Therefore:
- The remaining balance of the IFP would need to be paid back in full. The amount to be paid back would exclude any Interest-Free discount that you would have been entitled to if you remained for the full interest-free term. You would then be able to request a change of ownership and add this connection to your account as a Companion.
- Alternatively, you could wait until the IFP contract has completed, and then request a change of ownership.
If the Unlock connection and existing connection are on the same customer account:
- Changing the plan associated with the IFP to a companion plan will cause any IFP discounts to drop, if they were associated to being on a full priced plan.
- Alternatively, you could wait until the IFP contract has completed, and then change the plan to a Companion plan with no impact.
Please chat with the team about what scenario is best for you.
*Umlaut: Independently tested by umlaut, part of Accenture, in May 2025.
^One NZ Satellite: TXT/MMS in minutes and use data on select apps. Requires eligible phone and plan, and line of sight to the sky. Limited app features. Paid Add-On may apply. Terms, fair use, standard MMS charges and capacity control applies.
Unlock: Available to employees of eligible One NZ business customers. Only available on One Plan™ and must be redeemed online. Discount applies to the standard monthly plan charge. Discount will end and the standard monthly plan charge will apply if you switch or re-sign your plan. Not available with any other discounts or promotional offers. You are liable for all charges.
See Unlock terms for full eligibility criteria and terms.
Connect More, Get More: Offer and connection activation window expires 30 June 2026. Offer must be saved and additional eligible mobile or broadband plans must be activated under the same One NZ Pay Monthly billing account before the offer expires, to earn $500 Phone Dollars per connection. Connections must be new to the One NZ mobile network. Offer may be withdrawn, amended or extended at any time. New connections must stay active for a minimum of six months on the same billing account. Redeem your balance on eligible plans.