If you have a 9-digit account number on the top of your bill, then this is the Rounding page for you. If you have One NZ C on your bill, then you need to read this page about rounding.
Why is there a rounding amount on my bill?
GST is calculated based on the total charges on your bill. (Image 1)
The service level GST information is just for reference to help understand the individual bill components and is not used to calculate the total bill charges. (Image 2)
If you sum your bill by service level this can result in a different total amount due. This difference, if any, will be presented as a rounded amount on your bill – so a small adjustment is made to ensure accuracy. (Image 3)
Image 1: Summary page
The GST amount of $7.76 is calculated on a sum of all GST exclusive charges applied across the Mobile connection and Interest Free Payments where applicable.
Image 2: Detailed charges section
However, as shown in this image the GST reference amounts for each service line, could sum to a different total.