Changed your name? Just let us know
If you’ve changed your legal name, it’s best to let us know so that we can change it on our records too. In accordance with our Terms & Conditions, only your personal details will be updated with any third parties used by One NZ to carry out credit scoring or to provide you with products and/or services. However, this form shouldn’t be used to change a company account name.
Complete the Personal Name Change form.
Looking to transfer your services?
If you want to transfer your mobile number, fixed line or broadband account into another person’s name, or if you want to transfer services of a company to a new company owner, tap the button below.
Here's some other ways we can help
Live chat
You can chat with us 24/7 with questions about your mobile, broadband or home phone.
Chat with us
Chat with us