The 3G switch-off is coming.
This information relates specifically to One NZ IoT customers. Information relating to 3G shutdown for all other customers can be found here.
As the 4G and 5G rollout across Aotearoa increases momentum, it’s now time to look ahead and prepare to farewell the 3G network. By the end of March 2025, when you'll be able to access 4G everywhere you currently have 3G (or 5G, where available), we will switch off the 3G network.
This means it's time to futureproof your business and start replacing any IoT solutions currently running on 3G with newer technology.
There's still plenty of time to make the move, though, and we'll be with you every step of the way.
We’re here to help
Our dedicated One NZ IoT team is here to guide and support you through your move to 4G. Please reach out to your Account Manager or email iot.nz@one.nz for assistance with any of the following:
- Understanding the options available to your business and which delivers the best solution for your long-term needs.
- Guidance on certified modules (If you require Voice and SMS 4G capabilities, your module must have VoLTE parameters loaded into the firmware by the module provider and undergo testing).
- Building a specialised migration plan.
Frequently asked questions
When will the 3G network switch off?
Why are you switching off the 3G network?
How will coverage be improved when 3G switches off?
What other network options are available to us?
How do we use the IoT Managed Platform?
The IoT Managed Connectivity Platform can assist you by allowing you to manage and stage connections as you work through your deployment.
What does "4G-compatible" mean?
Will our SIM cards be affected?
What frequency bands will be supported?
For the foreseeable future, our bands include:
- 4G Band 1 (2100Mhz)
- 4G Band 3 (1800Mhz)
- 4G Band 7 (2600Mhz)
- 4G Band 28 (700Mhz)
- 5G n78 (3500Mhz)
Will your antenna still be supported?
For a better experience, we recommend a Wideband LTE, 5G antenna that supports multiple frequencies.