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Here's what you need to know

At One New Zealand, we’re continuously investing in our mobile network to make sure it performs the way you need it to. For this to be possible, we sometimes have to change our plans and prices.

From 20 July 2023, the price of your mobile plan will go up by $4.35 (ex GST) a month. The increase to your plan price does not impact the price of any Share plans you may have on your account, and if you stay on your current Advantage or Red+ Lite plan, any discounts you receive will remain.

Ever thought about changing plans?

If you’re happy to stay on your current plan, there’s nothing you need to do. But if you’re thinking now might be a good time to change plans, we have great Endless Data options you can choose from. There are also Group plan options if you currently have Sharers.

To find out more about your mobile plan options, please visit your nearest One NZ retail store or call us on 0800 888 399 and you’ll be put through to a dedicated team who can support.
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One plan tables

Plan price change: Your monthly plan price change will happen in your next bill starting from 20 July 2023. The increase to your plan price does not impact the price of any Share plans you may have on your account. If you stay on your current plan, any discounts you receive will remain.

One Plan: Fair use applies. Unlimited voice calls and TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Personal mobile phone use only. Mobile terms and Pay Monthly terms apply.

Endless Mobile Plans: Speeds reduced to a maximum of 1.2Mbps after Max Speed data allowance exceeded. Unlimited voice calls & TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Personal mobile phone use only. Fair use applies, Mobile terms and Pay Monthly terms apply.

Companion Plans: Buy one $56.52 (ex GST) Medium Endless Business Mobile Plan and add up to 3 Companion plans for $30.43 (ex GST) each per month or buy one $69.56 (ex. GST) One Plan™ and add up to 3 Companion plans for $34.78 ​(ex GST) each per month. Companions must be on the same billing account and plan type as the Primary Plan (e.g. all Medium plans). The Primary Plan account holder is liable for all charges including the cost of each plan. Companion plans are not available through the Online store. Speeds reduced to a maximum of 1.2Mbps after Max Speed Data allowance exceeded. Unlimited voice calls and TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Mobile use only. Fair use applies, Mobile terms and Pay Monthly terms apply.

5G is live in parts of select NZ cities, see one.nz/network/coverage

International Add-On on Medium+: Available for use in New Zealand only when you join a $56.52 (ex GST) or above Pay Monthly Mobile Plan. Customers currently on these plans are unable to re-sign onto the same plan to receive the free Add-On. Any existing discounts you may have on your mobile account will drop off once you sign up to your new plan. If you switch or re-sign your plan to an ineligible plan, the add-on will drop off. Offer may be amended or withdrawn at One NZ’s discretion. See International Add-On for more information.

Daily Roaming: Available to selected destinations. Usual plan charges apply. See Daily Roaming terms.

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Here’s how Group plans with Companions work:

Add up to three people to your $56.52 (ex. GST) or $69.56 (ex. GST) Endless Business mobile plan and each Companion will get the same plan for $30.43 (ex. GST) each per month with a Medium Primary plan or $34.78 ​(ex. GST) each per month with a One Plan™ Primary plan.

Benefits:

  • No more sharing. Everyone gets their own endless data plus endless calls and TXTs to standard NZ and Aus numbers.
  • Hotspot included at no extra cost.
  • Managing costs is easy with one bill.

Plan price change: Your monthly plan price change will happen in your next bill starting from 20 July 2023. The increase to your plan price does not impact the price of any Share plans you may have on your account. If you stay on your current plan, any discounts you receive will remain.

One Plan: Fair use applies. Unlimited voice calls & TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Personal mobile phone use only. Mobile terms and Pay Monthly terms apply.

Endless Mobile Plans: Speeds reduced to a maximum of 1.2Mbps after Max Speed data allowance exceeded. Unlimited voice calls & TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Personal mobile phone use only. Fair use applies, Mobile terms and Pay Monthly terms apply.

Companion Plans: Buy one $56.52 (ex GST) Medium Endless Business Mobile Plan and add up to 3 Companion plans for $30.43 (ex GST) each per month or buy one $69.56 (ex. GST) One Plan™ and add up to 3 Companion plans for $34.78 ​(ex GST) each per month. Companions must be on the same billing account and plan type as the Primary Plan (e.g. all Medium plans). The Primary Plan account holder is liable for all charges including the cost of each plan. Companion plans are not available through the Online store. Speeds reduced to a maximum of 1.2Mbps after Max Speed Data allowance exceeded. Unlimited voice calls & TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Mobile use only. Fair use applies, Mobile terms and Pay Monthly terms apply.

5G is live in parts of select NZ cities, see one.nz/network/coverage

International Add-On on Medium+: Available for use in New Zealand only when you join a $56.52 (ex GST) or above Pay Monthly Mobile Plan. Customers currently on these plans are unable to re-sign onto the same plan to receive the free Add-On. Any existing discounts you may have on your mobile account will drop off once you sign up to your new plan. If you switch or re-sign your plan to an ineligible plan, the add-on will drop off. Offer may be amended or withdrawn at One NZ’s discretion. See International Add-On for more information.

Daily Roaming: Available to selected destinations. Usual plan charges apply. See Daily Roaming terms.

Frequently asked questions

Can I stay on my current plan?

Yes, if you’re happy to stay on your current plan there’s nothing you need to do. Your plan price will automatically go up by $4.35 (ex GST) a month from 20 July 2023 (any discounts you receive will remain).

Will the Sharers on my account go up by $4.35 (ex GST) too?

No, the Share plans on your account will remain the same price if you stay on your current plan.

If I change to an Endless Data plan, what happens to Share plans on my account?

If you change plans, any Sharers you have will also need to move if they want to stay connected.

If you re-sign to our $56.52 (ex GST) or $69.56 Endless Business Mobile plan you can add up to three people as Companions.

Companions are like Sharers except each Companion will get the same plan as you for $30.43 (ex GST) a month with a Medium Primary plan, or $34.78 (ex GST) a month with a One Plan Primary plan – no more sharing!

If you have four or more people currently sharing your plan, then please call us on 0800 888 399 or visit your nearest One NZ retail store to talk to us about your options.

If I change to an Endless Data plan and have multiple plans on my account, will they have to change too?

No, if the other plans on your account aren’t currently sharing your plan, then you can change to an Endless Data plan without impacting them.

If I move to an Endless Data plan, can I keep my existing discount?

No, if you change mobile plans, you will lose any existing discounts.

What will my new bill look like?

Your new monthly plan price will start from 20 July 2023 – you won’t see this change until the first invoice you receive after this date. For example, if you receive your invoices on the 24th of every month then you will see your new monthly plan price from this date.

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