text with green textured background text with green textured background

Here's what you need to know

From 22 August 2023, the price of each Red Share for Business Smartphone mobile plan tied to your account will increase by $5 (ex GST) per month.

This applies to all of these Red Share for Business Smartphone Mobile plans:
7 Red Share plans including Open term, 12 month term, 24 month term, 24 month transfer, small, medium and large 7 Red Share plans including Open term, 12 month term, 24 month term, 24 month transfer, small, medium and large

Frequently asked questions

What do I need to do?

Nothing. We will automatically increase your Red Share for Business Smartphone plan price from the 22 August. No action is required unless you want to change to a new plan.

Can I stay on my current plan?

Yes, if you’re happy to stay on your current plan there’s nothing you need to do. Your plan price will automatically go up by $5 a month from 22 August 2023 (any discounts you receive will remain).

Do I have to change all my affected Red Share for Business Smartphone plans?

No, you don't have to change all your affected Red Share for Business Smartphone plans. You can choose to keep them as they are if you wish.

If I move to a different plan, can I keep my existing discount?

No, if you change mobile plans, you will lose any existing discounts.

What if I would like to add additional connections to my account?

Any new Red Share for Business Smartphone connections that are added will be invoiced at the new plan price point.

When should I expect my new bill?

The monthly plan price change will happen in your next bill starting from 22 August 2023 – you won’t see this change until the first invoice you receive after this date. For example, if you receive your invoices on the 24th day of every month you’ll see your new monthly plan price from this date.

What will my new bill look like?

Your next bill will reflect the changes in pricing for your Red Share for Business Smartphone plans. Given the price increase of $5 per month will take effect from 22 August 2023, your first bill after the change may be higher than subsequent bills. This is because the first bill may include a part-month charge, depending on the specific timing of the plan switch.

How about a better plan altogether?

If you’re thinking now might be a good time to change plans,
we have great Endless Team Plan options you can choose from.
OCS00312_table-plan_large.png
OCS00312_table-plan_one-team-plan.png

Terms

International calls and texts: With our One Team Plan™, you will have 250 mins & 50 Txt to standard numbers to 20 international destinations: Canada, China, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Korea Republic, Macau, Malaysia, Philippines, Portugal, Singapore, South Africa, Spain, Thailand, United Kingdom & United States.

Endless Team Plan (Open term): Minimum 5 Team Plans required. Total monthly cost is $52 (ex. GST) for One Team Plan™. Price per Team Plan. Speeds reduced to a maximum of 1.2Mbps after 40GB (Large plan). Max SD streaming at all times. Unlimited voice calls & TXTs to standard NZ & Aus numbers (i.e. no short codes or MMS/PXT). Terms apply, see Endless Team Plan terms.

5G: 5G live in parts of select NZ cities. See coverage. For more info on 5G, see one.nz/5G

Daily Roaming: A daily fee applies for each day you talk, send TXTs or use data (from your plan inclusions or usual rates) in a Daily Roaming country (valid until midnight NZ time) up to 90 consecutive days. Usual plan charges apply. If you are not in a Daily roaming country other rates will apply, see Business Roaming.

Still want to talk to someone?

Please call us on 888 and you can talk to our dedicated business support team.

Call us on 888

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.