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One NZ number 1 for customer satisfaction for small business​

One NZ has just been awarded the Canstar Blue 2025
Most Satisfied Customers Award for Small Business
Telecommunications, and this is a milestone moment for us.​

This is the first time One NZ has won the Business Telco Award, and we’re proud to do so with outstanding scores from small businesses. One NZ is the only telco to earn a top 5-Star rating for Overall Satisfaction, and we achieved 5-Star ratings across three more critical categories:​

  • Billing​
  • Flexibility of contract​
  • Network performance​
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These results speak volumes about our commitment to delivering reliable connectivity, transparent billing, and flexible solutions for Kiwi businesses.​

"We’re proud to win this award for the first time, and it’s all thanks to the mahi of our team and the trust of Kiwi businesses. This recognition drives us to keep lifting the bar and delivering even better experiences for small businesses across the country.“ Hamish Egen, GM Consumer and Small Business Sales.

Choosing One NZ means backing the telco that Kiwis rate #1 for small business satisfaction—proven by Canstar Blue’s 2025 award.​

Learn about this award from Canstar

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Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
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