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We're switching off 3G from late 2024

You may have seen the news that by 31 August 2024, we’ll have rolled out 4G or 5G everywhere we currently have 3G, and we’ll start to switch off the 3G network from that date.
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There's plenty of time to make the move over to 4G or 5G and we'll be with you every step of the way.

Our 4G and 5G networks come with loads of great benefits, from faster internet speeds to improved call quality.

If you currently rely on 3G, we don't want you to lose your connection, so over the next couple of years we'll help you with additional support, handy FAQs and a customer service team ready to any answer questions you may have.

What can I do now?

We’re not retiring our 3G network until 2024, but you can already check if your phone or device is compatible with our 4G calling.

Fancy an upgrade? You can check out our range of 4G and 5G compatible devices on our online shop.

Customer Impacting Events

Mobile & Wireless Broadband ›
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Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
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