Privacy Policy

One.nz Privacy Policy

Vodafone New Zealand is committed to protecting your personal information. This policy has been created by us to help you understand how we collect, use and protect your personal information when you visit the one.nz website.

Here’s the detail

Your personal information

When you provide feedback to us, we collect your name, email address and the content of your feedback. We collect and use this personal information to receive and sometimes respond to feedback you provide; learn and improve how you use and experience our website; collate reports on user experience and feedback.

We only retain your personal information for as long as we need it for the uses outlined in this policy.

Third Party Analytics

Third party analytics providers (such as Google Analytics) collect non-personal information about your internet use. This information in the form of, for example cookies and web beacons, is aggregated by these parties and then used by us to help us understand and improve your experience of the one.nz website.

Sharing personal information

There may be times we need to disclose your personal information to third parties. If we do, this we will only disclose this information to comply with any legal obligations relating to the operation of the one.nz website.

Protecting your personal information

We take the security of your personal information very seriously. We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

Your rights

To access or correct any personal information that you have provided to us, please contact us at privacyofficer@vodafone.nz.

We’re here to help. If you have any questions about our privacy policy, you can get in touch with us by emailing privacyofficer@vodafone.nz.

Changes to our Privacy Policy

From time to time we may update this policy – if we do, we’ll notify you about the changes by email.