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Our Suppliers and Partners

Why Choose Us About Us

We expect the best from the people we do business with

We are a leading full service telecommunications company and our suppliers and partners are essential to our success. They provide us with products, solutions, services, the latest innovations and help us manage the peaks and troughs of an ever-changing market.

We like to think we’re a good company to work for - and we want to do the right thing both socially and environmentally. So we expect the same high standards from the people who work with us.

Trusting you to do the right thing

We expect our suppliers to commit to our practices and policies. We set out these expectations within our contractual agreements, and in the following Policies:

What we can expect from you

Being a supplier to One NZ means you have responsibilities and there are formal requirements we need you to follow. Our Purchase Order Terms outline our standard contractual provisions for our purchase of any standard product or service, and they accompany any purchase order we raise.

All our suppliers are subject to a qualification and approval process. This includes a requirement that each supplier accepts our Supplier Policy - Code of Conduct and manages corporate responsibility issues in its own supply chain. One NZ is continuously assessing risk, and at any point throughout the supplier lifecycle One NZ may require a supplier to undertake a self-assessment to identify and manage risks. Should a risk be identified, the supplier may be required to participate in an audit.

Like many large organisations, we have certain requirements and processes that we need to follow. This approach helps us to ensure that we’re working with the kind of companies that it’s good to do business with.

Customer Impacting Events

Mobile & Wireless Broadband ›
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Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
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