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Term - Data Limits

  • Only available on Consumer Red plans with one or more Consumer Red Share connection.
  • Manage data limits allows the account holder (or anyone with billing account access) to set data limits for Red Share connections, in My One NZ.
  • The account holder is always set to maximum, and by default Red Share connections are set to maximum, meaning all can access the account holders mobile plan shared data allowance. This includes applicable data add-ons.
  • When setting data limits for a Red Share connection(s), the limit(s) set allow the connection access up to the amount of data set. It does not guarantee the connection all of the data set, as it is shared data that other connections have access to and its first come first served.
  • When a Red Share connection(s) has a data limit set above the monthly data allowance (e.g. if flexi data is purchased and a data limit is set higher than the monthly data allowance). One NZ resets the applicable Red Share connection(s) limit to maximum when the billing cycle is renewed.
  • When resigning or changing your plan onto another eligible plan with a lower monthly data allowance, data limits will reset to maximum once the new term or plan is activated.
  • One NZ staff are not able to adjust a set data limit.

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