Making a Change

Name change/change of ownership forms, relocation request form, guides on how to change your services or make a change to how you pay

Making a Change

Change your account details

Moving Home

Change of Ownership

Update your name

Bereavement Support

Broadband | Change your password (One NZ B)

Change My One NZ account details

Change Billing Account Name

Change My One NZ email address

Change your services

Adjust your MyFlex plan

Change Prepay plan

Change Broadband plan

Change BestMate Number

Change your Pay Monthly Plan

Move your number to a new SIM

Change your payment details

Update Direct Debit Credit Card through My One NZ

Cancel Direct Debit Credit Card payments

Add credit card in My One NZ

Remove credit card My One NZ

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