My One NZ | Remove credit card

This article explains how to remove a registered credit card from the My One NZ.

Before you begin

This feature is available to One NZ A accounts.

Credit Cards can be removed from single billing accounts.
To remove credit cards from other accounts it is registered against, the process needs to be repeated for each required account

Direct Debits

If you need to update/remove a credit card being used for a direct debit, follow one of the processes below:

Steps

My One NZ App

  1. Log into the My One NZ app

    The main dashboard appears

    My One NZ App - Pay Monthly screen
  2. Scroll down and tap Saved cards

    Screenshot My One NZ App Saved Cards
  3. Tap the credit card you want to remove

    The Edit your card screen appears

    Screenshot My One NZ App Edit Credit Card
  4. Tap Remove this card

    The Are you sure screen appears

    Screenshot My One NZ App Remove Credit Card
  5. Tap Yes 

     A message appears to confirm your card has been removed from My One NZ (you are also sent a TXT)

My One NZ Web

  1. Log into My One NZ , selecting My One NZ 



    Screenshot My One NZ Web sign in
  2. Hover your mouse over Account Settings, then click Saved Cards



    Screenshot_My One NZ_Account Settings Saved Cards
  3. Click Remove next the card you want to delete from your account


    Screenshot_My One NZ_Remove Card

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