This article explains how you can register a new credit/Debit card to your My One NZ profile via the app.
Before you begin
This process is not compatible with One NZ C accounts.
- Find out how to check if you are a One NZ A,B or C customer .
Convivence charge
A convenience charge applies to all one-off credit card payments (even if your card is registered. It doesn't apply to direct debit's from credit cards):
- 1% charge for Visa and Mastercard
- 2% charge for American Express
About card storage and limits
My One NZ app can store up to 10 cards per Primary connection.
- A credit card can be re-registered against a billing account up to 5 times per 12 months
- It can take up to 3 days for a credit card registration to complete.
If you need to make a payment check our Pay by credit card through the app article.
You should consider setting up a direct debit instead so you don't have to worry about paying your bills manually in the future:
- Setup a Credit Card direct debit on your desktop
- Setup a Credit Card direct debit through My One NZ App
- Setup a direct debit from your bank account
Steps
- Log into the My One NZ app
The main dashboard appear
- Scroll down and tap on Saved Cards
- Click Add new card
- Enter your card details
- Tap Submit
Your credit card is now registered in My One NZ
What to do if that didn't work?
If you weren't able to add a credit card through the app, you can try and add it on your desktop .