This page explains how to update the credit card used in a Direct Debit via the My One NZ.

Before you begin

Cancelling a Direct Debit via Credit Card

Find out how to cancel a Direct Debit via credit card using the My One NZ .

Steps

Follow the steps below to change the credit card that is registered to make a direct debit payment through My One NZ.

1. Log into the My One NZ app

2. Tap Pay Bill & Topup

   

3. Tap Direct Debit

   

4. Select the Account you wish to pay by Direct Debit and follow the prompts to add a new credit or debit card

   

5. Update the Card Details with a saved card or enter a new card.

   

6. Click Continue when done