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Reliable data

Network facts

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Wireless Broadband is available over our 4G and 5G networks.
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We have Fibre Broadband experts with more than 20 years’ experience.

Mobile

Using 5G.

Our 5G network is available in multiple locations right across New Zealand. If you're already set up for 5G, You'll automatically switch to the fastest speed in an area with 5G coverage.

An efficient mobile network.

We use smart technology in our cell towers, making our mobile network more efficient. For example, in low use periods, like very early in the morning, our system can power down parts of the network to save energy. And then when someone goes to make a call or use data, the network quickly turns itself back on. This smart technology gives our network resilience, keeps it being reliable and it is ultimately better for the environment.

Remember that our Satellite to Mobile service adds to our mobile cell towers to give you coverage outside areas with traditional cell coverage*. This significantly enhances our network capability and availability, covering a much wider area.

Broadband over Mobile networks.

Wireless Broadband is only available in areas with sufficient 4G or 5G coverage.
Visit one.nz/wirelessbroadband-terms to learn more.

5G requires a 5G capable phone or a 5G device. Visit one.nz/5G to learn more.
4G requires a 4G capable phone or device. Visit one.nz/4G for details.

*One NZ Satellite: Use data on select apps and TXT/MMS in minutes. Requires eligible phone and plan, and line of sight to the sky. Limited app features. Paid Add-On may apply. Terms, fair use, standard MMS charges and capacity control applies. See one.nz/satellite.

Customer Impacting Events

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