Network facts
Mobile
Our 5G network is available in multiple locations across New Zealand. You’ll automatically switch to the fastest speed when in a 5G area if you have a 5G mobile phone or device and 5G enabled plan.
We use smart technology in our cell towers, making our mobile network more efficient. For example, in low use periods, like very early in the morning, our system can power down parts of the network to save energy. And then when someone goes to make a call or use data, the network quickly turns itself back on. This smart technology gives our network resilience, keeps it being reliable and it is ultimately better for the environment.
Remember that our Satellite to Mobile service adds to our mobile cell towers to give you coverage outside areas with traditional cell coverage*. This significantly enhances our network capability and availability.
Wireless Broadband is only available in areas with sufficient 4G or 5G coverage.
Visit one.nz/wirelessbroadband-terms to learn more.
5G requires a 5G capable phone or 5G device. Visit one.nz/5G to learn more.
4G requires a 4G capable phone or device. Visit one.nz/4G for details.
*One NZ Satellite: TXT/MMS in minutes and use data on select apps. Requires eligible phone and plan, and line of sight to the sky. Limited app features. Paid Add-On may apply. Terms, fair use, standard MMS charges and capacity control applies. See one.nz/satellite.
New Zealand's reliable 4G network
Our 4G coverage uses both 1800MHz and 700MHz and we have a range of devices that work on both frequencies. 4G delivers a great experience with data speeds, connectivity, and voice quality with VoLTE.





